Nespresso reviews

3.8

74% would recommend to a friend

(1,878 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
4.0
Mar 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay is decent so it’s an okay job

Cons

Hours are good but they want to work you a lot

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Nespresso Response
5y
Hello Sales Associate, Thank you for the feedback, we are proud to offer employees a competitive benefits program and excellent perks. Although our retail locations are thriving and growing at a rapid pace, a work-life balance is l important at Nespresso. To resolve this concern, I would encourage you to work with your manager to assess your current schedule and determine if changes are possible. Thank you for taking the time to share your feedback we appreciate it. All the Best, Alfonso Gonzalez CEO, Nespresso North America
4.0
Mar 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Products , Professional Skills, Coffee Knowledge

Cons

Management, Lack of infrastructure, Communication

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Nespresso Response
5y
Hello Former Employee, Thank you for the feedback, we are happy to hear you enjoyed our products and found our company and people knowledgeable about coffee. When sharing information, we make sure to use several channels of communication to both our corporate and retail employees. Although you are no longer with the company, we would have encouraged you to work directly with your manager to gain clarity of anything you felt was unclear or inconsistent. Regarding your other concerns, we welcome the opportunity to discuss and see how we can improve. Thank you for your feedback and please reach out directly to me, if you’d like to discuss further. All the Best, Alfonso Gonzalez CEO, Nespresso North America
4.0
Mar 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay is above average. Relatively simple job. Quarterly merchandise credit.

Cons

Store locations have permanently closed with little notice.

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Nespresso Response
5y
Hello Former Employee, Thank you for the feedback, we are proud to offer employees a competitive benefits program and excellent perks. Our market is steadily evolving and with that may come unfortunate changes, however we appreciate the work and support of all boutique employees. I appreciate you taking the time to write a review, your feedback is important to me. All the Best, Alfonso Gonzalez CEO, Nespresso North America
Viewing 391 - 393 of 1,878 Reviews

Glassdoor has 3,235 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.