Nespresso reviews

3.8

75% would recommend to a friend

(1,882 total reviews)
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Alfonso Gonzalez Loeschen

71% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
5.0
Feb 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Free machine when you start, coffee allowance every month, regular bonuses

Cons

Regional manager has lots of control

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Nespresso Response
2y
Hello Colleague, Thank you for sharing your thoughts on your experience with us. We appreciate your positive comments regarding benefits we provide our people with, like coffee allowance, machines, and various bonuses. It is important to us to create a pleasant and rewarding working environment for every employee. Regarding the cons you mentioned, at Nespresso, we focus a great deal on our management teams, so that they make sure that everyone works together well and is properly informed and supported. We would welcome hearing more specifics from you so that we can look further into your concerns. Please, feel free to reach out to your local HR team. Wishing you much success with Nespresso. Thank you.
2.0
Oct 15, 2023

Unfortunate End

Recommend
CEO approval
Business Outlook

Pros

Coffee allowance Coffee machine Salary

Cons

Bonuses can be stripped away with bias Work life balance poor Alot of saracfices spending less time with family Poor diversity representation at higher levels with entry closed for promotional opportunities Toxic culture from head office Bias Too many friends within departments meaning job opportunities go to friends first

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Nespresso Response
2y
Hello. Thank you for your feedback. It's great to see you enjoyed different benefits and market competitive salary we provide at Nespresso, However, we are concerned to hear about the experience you have described. We are a global company and actively cultivate diversity, inclusion and belonging in the workplace. We are present in more than 80 countries and represent over 100 different nationalities. We invest a great deal in development of our people, teams, and organization to have the right caring culture where every employee is valued and given the opportunity to thrive, work together well, and achieve what they aspire in their careers. That’s how we work and grow by promoting equal opportunities for all employees. Work-life balance is a top priority, and we continuously work towards finding the right equilibrium between the work and personal life of our teams. We would welcome hearing more specifics from you. We want to ensure that every employee feels valued and has an opportunity for growth and career advancement. Please reach out to your former local HR or management team. Wishing you well in your new endeavors. Thank you.
4.0
Aug 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Coffee and discounted machines, good people.

Cons

Limited career progression in this field.

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Nespresso Response
2y
Hello, Thank you for your feedback. We appreciate the positives of working at Nespresso that you described. We are glad to provide our employees with different perks and benefits, like coffee and coffee machines, as a part of our Total Rewards package. It is also great to know that you enjoyed working with your colleagues, as we aim to create a caring and supportive environment. Regarding the cons you mentioned, we are sorry to hear you are not fully satisfied with your experience. We focus a great deal on providing our people with different career development opportunities, so that every employee can grow, succeed, and find the right fit within our company. If you want to share more feedback, so we can look further into your concerns and improve, please, contact your former local HR or Management team. We wish you all the best in your future endeavors. Thank you.
Viewing 646 - 648 of 1,882 Reviews

Glassdoor has 3,241 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.