Nespresso reviews

3.8

73% would recommend to a friend

(1,872 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
4.0
Jul 8, 2025

Positive Experience

Recommend
CEO approval
Business Outlook

Pros

Our manager was kind and supported your own career growth

Cons

Terrible uniform - Very uncomfortable especially because we had to do a lot of manual tasks

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Nespresso Response
11mo
Hello, Thank you for taking the time to let us know about your experience at Nespresso. We are delighted you liked working with your manager. At our company, we constantly strive to create a supportive environment where everyone can grow, succeed, and achieve their career aspirations. Regarding the cons you brought up, it is unfortunate to read that you weren’t satisfied with your uniform. We understand the importance of clothing, and we work towards improvement in this area to provide more choice, comfort, and sustainability. If you have any additional details or suggestions to share, we encourage you to discuss them with your former HR team. Wishing you much success in your new endeavors. Thank you.
4.0
Jul 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits, good people, supportive management

Cons

Work life balance is just OK

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Nespresso Response
11mo
Hello, Thank you for taking the time to provide us with your review. It is wonderful to see that you enjoyed working with your colleagues and appreciated your management team. We are glad that you valued the various perks and benefits we offer our people. Ensuring a healthy work-life balance for our employees is one of our main priorities. Your feedback is crucial in helping us improve and create a sustainable workplace for all our employees. Wishing you the best in your new endeavors. Thank you.
3.0
Jul 8, 2025

Working Student

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible working hours, free coffee, employee discount

Cons

Pick hours could be challenging but manageable

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Nespresso Response
11mo
Hello, Thank you for sharing your thoughts on your experience at our company. We're pleased to know that you enjoyed flexibility, as we always strive to accommodate our employees' needs. We are also glad that you appreciate various perks and benefits we provide our people with. Regarding the cons you highlighted, it's upsetting to know that you found some aspects of your job challenging. At Nespresso, we recognize the importance of maintaining a balanced workload, and we continuously ensure that our employees have all the necessary support to meet the demands of our customers. We value your input and will use it to improve our practices. You are always welcome to reach out to the former HR or management team with additional details or suggestions Wishing you good luck in your new endeavors. Thank you.
Viewing 112 - 114 of 1,872 Reviews

Glassdoor has 3,223 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.