Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,240 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 75% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

75% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (39) , Customer Service Representative (33) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 183 reviews)); "Free machine and free coffee , some discount but not impressed .." ((in 128 reviews)); "Pay is good and is widely flexible" ((in 117 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 78 reviews)); "Great Team and Product" ((in 66 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 158 reviews)); "no work life balance concidered" ((in 48 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

75% would recommend to a friend

(1,881 total reviews)

Alfonso Gonzalez Loeschen

71% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,881 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Mar 23, 2022

Great Company

Coffee advisor

Recommend

CEO approval

Business Outlook

Pros

Great pay, great work environment

Cons

Can be boring sometimes, hours can seem very long

Nespresso Response

4y

Hello Colleague, Thank you for sharing your feedback with us. We are more than happy to know that you enjoyed the benefits we provide as a part of our Total Rewards package. Our people are our top priority and we always strive to provide a positive working environment for our employees. Regarding the cons, we will make sure to pass your feedback to the respective team. We wish you much success with your new endeavors. Best regards, Guillaume Le Cunff, CEO

4.0

Mar 22, 2022

Great journey

Senior coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Coffee credit monthly, bonus and great people

Cons

Working hours are not really good

Nespresso Response

4y

Hello Colleague, Thank you for providing your feedback. We are proud to offer our employees a market-competitive Total Rewards package, which includes base salary, bonus/incentives, and benefits. It is important for our company that we foster a positive working environment. We invest a great deal in our people, teams and organization to have the right caring culture where people respect, help and inspire each other to grow and succeed. Regarding the cons you outlined, it is unfortunate to hear you are not satisfied with some elements of your experience, such as working hours. We advise you reach out to your Line Manager or Management Team to discuss your concerns and find the best possible solution. Wishing you continued success at Nespresso. Thank you, Guillaume Le Cunff, CEO

3.0

Mar 21, 2022

Compnay needs to do better

Team lead

Recommend

CEO approval

Business Outlook

Pros

Work environment is decent enough

Cons

Company is really bad at keeping its tech/supply chain consistent

Nespresso Response

4y

Hello Colleague, Thank you for recognizing Nespresso’s efforts in cultivating an excellent working environment. Ensuring a great employee experience is a top priority for our company. Regarding the areas of opportunity you described, we would like to hear more from you to look into your concerns. Please, feel free to reach out to your Management Team or HRBP. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO

Viewing 1318 - 1320 of 1,881 Reviews

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