Nespresso reviews

3.8

75% would recommend to a friend

(1,882 total reviews)
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Alfonso Gonzalez Loeschen

71% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
5.0
Mar 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Dynamic workplace with wonderful colleagues. Customer oriented business, with a genuine interest in sustainability and limiting negative impact on our planet. There's plenty of opportunity at Nespresso!

Cons

The structure can be a bit archaic, but the will is there.

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Nespresso Response
4y
Hello Colleague, Thank you for your feedback. It is great to see you enjoy the experience of working at Nespresso. We are building an environment with diversity and inclusion that creates positive disruption, embraces innovation and empowers people and teams to win. Our commitment to bringing about the social, environmental and economic conditions that are required to achieve global sustainability is something we strive to build on every day. Sustainability is embedded into every aspect of the Nespresso. Also, It's always a pleasure to work with someone who is passionate and eager to learn and grow with us. Regarding the cons you outlined, we will make sure to pass your feedback to the management of the local team. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO
4.0
Mar 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Fast paced environment, decent coworkers, coffee credit, discount

Cons

long hours, rude management, sales targets , KPIs, pressure to sell

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Nespresso Response
2y
Hello, Thank you for providing your feedback. While we are happy to know you recognized different bonuses we provide at Nespresso and enjoyed working with your colleagues, it's unfortunate to read you were not fully satisfied with your working experience. We strive to find the right balance between the needs of our customers/business and our employees, promoting flexible work hours to help teams flourish in their roles. It is also upsetting to know that you felt pressure at work and found your experience with management to be unpleasant. Our people are our top priority. At Nespresso, we invest a lot in our leaders and employees’ development, so that everyone feels supported and can work together well. We would welcome hearing more specifics from you. With your additional comments, we can look further into what you raise. Please reach out to your former local HR team. We wish you much success with your new endeavors. Thank you.
4.0
Mar 11, 2022

Great Place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Flexibility and Commission - great working environment great collogues

Cons

- moving around different stores

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Nespresso Response
4y
Hello Colleague, Thank you for recognizing Nespresso’s efforts in cultivating an excellent working environment. Ensuring a great employee experience is a top priority for our company. It's also a pleasure to know that you enjoyed working with your colleagues. On the opportunity side, we will make sure to pass your feedback to the management of the local team. Wishing you well with your new endeavors. Thank you, Guillaume Le Cunff, CEO
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Glassdoor has 3,241 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.