Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,241 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 75% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

75% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (39) , Customer Service Representative (33) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 191 reviews)); "Good Colleagues, Free Coffee, Able to learn coffee knowledge" ((in 135 reviews)); "Pay is good and is widely flexible" ((in 118 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 73 reviews)); "Good training when they have the adequate staff Improving company culture" ((in 56 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 159 reviews)); "Work work work No work life balance!" ((in 46 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 45 reviews)); "The managers don't care if you die at your desk." ((in 42 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

75% would recommend to a friend

(1,882 total reviews)

Alfonso Gonzalez Loeschen

71% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Mar 11, 2022

Satisfied

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Stylish environment, sustainability initiatives, complimentary coffee

Cons

Repetitive work, complicating the retail coffee sector

Nespresso Response

4y

Hello Colleague, Thank you for sharing your feedback with us. We are pleased to know that you recognize the parts of our Total Rewards package, including free coffee and our sustainability initiatives. Our people are our top priority, and we always strive to provide a positive working environment by ensuring our employees' safety and well-being. It's unfortunate to know you're not fully satisfied with your experience. We advise you reach out to your Line Manager or HR team to discuss your concerns and find the best possible solution. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO

4.0

Mar 9, 2022

Good Emoloyee Benefits

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Competitive salary, good employee benefits, regardless you are local or foreigners. Free snacks at pantry

Cons

No cons so far in this company

Nespresso Response

2y

Hello Colleague, Thank you for taking the time to provide us with your feedback. We appreciate your positive comments about our company's culture, which extends to both local and foreign employees. It's also great to hear that you enjoyed the benefits available at the office. Given that we strive to create a positive and supportive work environment, it is encouraging to hear that your experience aligns with our goals. We will share this feedback with the respective team. Wishing you continued satisfaction and success in your role. Thank you.

5.0

Mar 7, 2022

Amazing

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

great benefits and job security

Cons

no disadvantages at all! great company

Nespresso Response

4y

Hello Colleague, We appreciate your feedback. Thank you for sharing the positives of working for Nespresso. We are proud to offer our employees a market competitive package and perks as part of our Total Rewards. We are building an environment with diversity and inclusion that creates positive disruption, embraces innovation, and empowers people and teams to win. It's always a pleasure to work with someone who is passionate and eager to learn and grow with us. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO

Viewing 1333 - 1335 of 1,882 Reviews

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Amazing

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