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      Nespresso

      Engaged Employer

      Nespresso reviews

      3.8

      74% would recommend to a friend

      (1,874 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      68% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      2K reviews
      2.0
      Jan 4, 2024

      Good benefits, unnecessarily stressful environment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, free coffee, free coffee machine

      Cons

      Management pushes upselling so hard. I know it's their job to do so, but if you don't upsell every customer they make you feel worthless.

      avatar
      Nespresso Response
      2y
      Hello, Thank you for sharing your feedback with us. We are proud to offer our employees with various benefits as a part of our Total Rewards package, such as free coffee and coffee machines. Regarding the cons you outlined, it is unfortunate to hear you were not satisfied with some elements of your experience. At Nespresso, our people are our top priority, and we always strive to provide support and comfortable working conditions, so that everyone can work well together. We would welcome to hear more about your concerns. Please, reach out to your former local HR team, so we can look further into what you raise, and improve. We wish you well with your new endeavors. Thank you.
      4.0
      Jul 4, 2023

      In Store Product Demonstrator

      In store product demonstrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good experience in customer service

      Cons

      Not the best communication between Nespresso and the store in terms of knowing when a demonstrator is coming in and what they need

      avatar
      Nespresso Response
      2y
      Thank you for taking the time to leave a review about your time with Nespresso! Feedback has incredible value and will allow us to continue improving. We wish you all the best. -Your Nespresso HR Team
      1.0
      Jul 3, 2023

      Disorganized

      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are good and pay is okay

      Cons

      Everything is so unorganized from the store manager and above

      avatar
      Nespresso Response
      2y
      Thank you for taking the time to leave a review about your time with Nespresso! Feedback has incredible value and will allow us to continue improving. We wish you all the best. -Your Nespresso HR Team
      Viewing 139 - 141 of 1,874 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,227 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.