Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,238 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (39) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Good benefits and perks every month" ((in 192 reviews)); "Pay is good and is widely flexible" ((in 116 reviews)); "Free coffee is a cool perk, but I had better espresso." ((in 108 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 78 reviews)); "Good salaries and bonuses." ((in 74 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 151 reviews)); "Work work work No work life balance!" ((in 47 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 38 reviews)); "Upper management and corporate expectations are absurd." ((in 22 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

74% would recommend to a friend

(1,880 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Jul 19, 2021

Ok for students

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Free coffee allowance per month

Cons

Little opportunity to grow within the company

Nespresso Response

4y

Hello Colleague, Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed the parts of our Total Rewards package, such as coffee allowance. We understand your experience with career pathing did not meet your expectations. We invest a great deal in coaching and career development of our employees. We will pass on your feedback to the appropriate team. Wishing you all the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO

3.0

Jul 19, 2021

It’s ✅

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Bonus system , allowance for coffee

Cons

Stress, pressure not much of appreciation

Nespresso Response

4y

Hello Colleague, Thank you for sharing your feedback with us. It is great to see that you enjoy the parts of our Total Rewards package like bonus system and coffee allowance. We are sorry to read that you feel pressure and stress on your position. We encourage you to reach out to your Line Manger, ManCom member or your BEO, Guillaume Chesneau, to discuss further your concerns. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO

4.0

Jul 17, 2021

Great place to grow

Customer experience manager

Recommend

CEO approval

Business Outlook

Pros

Helping you grow your career, stability

Cons

Salary is quite low in fact

Nespresso Response

4y

Hello Colleague, Thank you for sharing your feedback and review. We are pleased to know that you enjoyed our learning and career development opportunities. Regarding the cons, at Nespresso, we provide our employees with market competitive benefits as a part of our Total Rewards package, which includes base salary. We encourage you to contact your Line Manager to discuss your concerns. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO

Viewing 1444 - 1446 of 1,880 Reviews

Jobs at Nespresso

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Nespresso

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Reviews by job title

Ok for students

It’s ✅

Great place to grow

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