Nespresso reviews

3.8

74% would recommend to a friend

(1,880 total reviews)
avatar

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
4.0
Jul 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Making friends, drinking coffee, talking about coffee

Cons

Very hard on sales targets

avatar
Nespresso Response
4y
Hello Colleague, Thank you for the feedback. We are happy to hear you enjoy working with your boutique colleagues and enjoyed your working environment. Our business is growing and this has an impact on our sales targets, we feel these are distributed fairly around the company. Certainly we appreciate your feedback and we will pass it along to the respective team. Wishing you all the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO
3.0
Jul 13, 2021
Recommend
CEO approval
Business Outlook

Pros

It is flexible and fun

Cons

Tough working hours and have to work during weekends

avatar
Nespresso Response
4y
Hello Colleague, Thank you for sharing the positives of working for Nespresso. We are happy to know that you enjoyed your company environment. Regarding the areas of opportunity that you outlined, ensuring a great employee experience is a top priority for Nespresso. It is unfortunate to hear you were not satisfied with some elements of your experience. We will pass your concerns to the local Management team. Wishing you well with your future endeavors. Thank you, Guillaume Le Cunff, CEO
4.0
Jul 13, 2021

Great interview

Recommend
CEO approval
Business Outlook

Pros

Good retail experience and customer service

Cons

Bad management and the staff is not organized

avatar
Nespresso Response
4y
Hello Colleague, Thank you for sharing your feedback with us. We appreciate our employees' efforts in supporting our goals and providing the best services. Regarding the cons you outlined, at Nespresso we invest in our leaders and employee’s development, so they can work together well and achieve what they aspire in their careers. We will make sure to pass your feedback to local Management team. Wishing you all the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO
Viewing 1447 - 1449 of 1,880 Reviews

Glassdoor has 3,238 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.