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      Nespresso

      Engaged Employer

      Nespresso reviews

      3.8

      74% would recommend to a friend

      (1,880 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      68% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      2K reviews
      4.0
      Jul 12, 2021

      Overall good experience

      Retail sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free machine and good discounts.

      Cons

      Long standing hours and heavy customer waves. Customers are also snobby and rude !

      avatar
      Nespresso Response
      4y
      Hello Colleague, Thank you for your feedback and review. We are happy to know that you recognize different perks of our Total Rewards package, such as free coffee machines and discounts. Regarding the opportunity areas you described, we will pass your feedback to local Management team. Wishing you all the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO
      4.0
      Jul 6, 2021

      avoid

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      free coffee and close to home

      Cons

      no work life balance concidered

      avatar
      Nespresso Response
      5y
      Hello Colleague, Thank you for your feedback and review. We are pleased to know that you enjoyed elements of your work at Nespresso. On the improvement areas, our company culture and focus on work-life balance are critical to our success. It is unfortunate you did not experience this. We will make sure to pass your feedback to local management team. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO
      5.0
      Jul 5, 2021

      Good company

      Coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Incredible company. Care about customers, staffs and farmers

      Cons

      Retail hours, have to work on weekends.

      avatar
      Nespresso Response
      5y
      Hello Colleague, Thank you for your feedback and review. We are happy to read that you recognize our collaborative efforts to deliver the best service to our customers. Regarding the cons you outlined, we encourage you to contact your Manager to discuss your concerns. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO
      Viewing 1450 - 1452 of 1,880 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,238 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.