Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,238 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (39) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Good benefits and perks every month" ((in 192 reviews)); "Pay is good and is widely flexible" ((in 116 reviews)); "Free coffee is a cool perk, but I had better espresso." ((in 108 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 78 reviews)); "Good salaries and bonuses." ((in 74 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 151 reviews)); "Work work work No work life balance!" ((in 47 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 38 reviews)); "Upper management and corporate expectations are absurd." ((in 22 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

74% would recommend to a friend

(1,880 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,880 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

Veteran status

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews

5.0

Jun 26, 2021

A good place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent benefits, respect betwen collegues, flexibility, job security, average promotion opportunities, support in learning, colleagues who help you when you don't know how to do something or you are new.

Cons

Some bussy people can make communication harder, too many things to do for the number of people

Nespresso Response

5y

Hello Colleague, Thank you for sharing such a positive review. We are happy to know that you recognize our company values, learning and development opportunities and different parts of our Total Rewards package. It is good to know that you enjoy working with your team. Regarding the cons you outlined, we encourage you to reach out to your Manager to discuss the areas of improvement you see. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO

5.0

Jun 25, 2021

Great company

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

I really enjoyed my time at Nespresso. The team was amazing.

Cons

None that I can think of

Nespresso Response

5y

Hello Colleague, We appreciate your feedback and for recognizing Nespresso as a good place to work. We are happy to hear you enjoy working with your colleagues and enjoyed your working environment. It was great to see you enjoyed the experience. We wish you much success with your future endeavors. Best regards, Guillaume Le Cunff, CEO

4.0

Jun 16, 2021

It's ok

Costumer service

Recommend

CEO approval

Business Outlook

Pros

Free coffee and they provide you with a lot of information about the products

Cons

busy most evening and weekends

Nespresso Response

5y

Hello Colleague, Thank you for your feedback and review. We appreciate the pros you outlined regarding the parts of our Total Rewards package, such as free coffee. Regarding your concerns, we work to offer our employees at Nespresso a market-competitive Total Rewards package, which includes base salary, and we provide various opportunities across the company for our people to develop their careers. Given the concerns you raise, we will pass the feedback to our management team. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO

Viewing 1456 - 1458 of 1,880 Reviews

Jobs at Nespresso

Retail Sales Supervisor

Retail Sales Associate

Retail Stock Associate, Part-time

Retail Sales Associate, part-time

Retail Sales Associate, Madison Ave., NY

Nespresso

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