Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,220 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 73% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 193 reviews)); "Good benefits, great team, free coffee" ((in 140 reviews)); "Pay is good and is widely flexible" ((in 112 reviews)); "Good salaries and bonuses." ((in 77 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 71 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 161 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "no work life balance concidered" ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 42 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What Nespresso locations have received the highest employee ratings?

Orlando , Dallas , Chicago , Miami , Atlanta

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Nespresso

Nespresso reviews

3.8

73% would recommend to a friend

(1,871 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Apr 8, 2026

Nice Workplace

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

staff discount, coffee credit, so much coffee

Cons

can get super busy and overwhelming

Nespresso Response

1mo

Hello, Thank you for sharing your thoughts on working with us. We are proud to provide our employees with a Total Rewards package which includes various perks and benefits. It is pleasant to read our efforts in this area are appreciated. Regarding the cons you highlighted, we are sorry your experience was overwhelming at times. At Nespresso, we strive to evaluate our processes and make adjustments to ensure that our people have the necessary tools and support to manage their workload effectively. Your feedback is important to us, as we constantly seek to improve, and we will make sure to pass it to the respective team. We wish you much success with your new endeavors. Thank you.

5.0

Apr 6, 2026

Analyst

Intern

Recommend

CEO approval

Business Outlook

Pros

Good environment for new comers

Cons

- far from city center

Nespresso Response

2mo

Hello, Thank you for taking the time to share your insights with us. Your recognition of our efforts in fostering a positive atmosphere for our people is much appreciated, and your feedback is highly valued. Wishing you all the best.

5.0

Mar 30, 2026

-

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

amazing working environment to work at

Cons

no cons. all very good

Nespresso Response

2mo

Hello colleague, Thank you for taking the time to share your feedback and recommendation. It is great to hear that you are enjoying the working environment at Nespresso, as creating a positive and supportive atmosphere for our teams is a key priority for us. We truly value the engagement and commitment of our people, and we are pleased that your experience reflects this. Wishing you continued success and enjoyment in your role. Thank you.

Viewing 13 - 15 of 1,871 Reviews

Jobs at Nespresso

Retail Sales Associate (Part-Time)