Nespresso reviews

3.8

74% would recommend to a friend

(1,875 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
3.0
May 2, 2018

Moderate opinion

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Big company with worldwide presence

Cons

Very political desicion making, things can advance faster

4.0
Apr 29, 2018

Specialist

Recommend
CEO approval
Business Outlook

Pros

Very good pay and hours are variable

Cons

Only downside is having small difficulties with customers and sometimes management.

4.0
Apr 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Great benefits, fast-paced but fun work environment.

Cons

You're supposed to be a boutique coffee specialist (on the floor), not working on stock for an entire day when it is not on the job description.

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Nespresso Response
7y
Hello Former Boutique Coffee Specialist, We’re proud to offer competitive benefit programs and great perks, and I agree, we do have a fun work environment. The US market is growing at a fast pace with high achievement goals. Teams at Nespresso USA have a winning drive and I’m always extremely pleased by each department’s efforts to deliver the best service and quality product to our customers. Whether you’re on the floor, or working on stock, teamwork within our boutiques supports every sale from every angle. Best regards, Guillaume Le Cunff President & CEO, Nespresso USA
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Glassdoor has 3,231 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.