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      Nespresso

      Engaged Employer

      Nespresso reviews

      3.8

      74% would recommend to a friend

      (1,875 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      68% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      2K reviews
      4.0
      Jul 5, 2019

      PART TIME BCS

      Boutique coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free Coffee Free Machines Quarterly and Annual Bonuses Coffee Trainings

      Cons

      There are not many stores so its hard to move up unless someone leaves Everything is paperwork and nothing is digital. It could be more sustainable You basically can't so "No" to a customer. You have to say no while saying yes.

      4.0
      Feb 11, 2019

      On the edge, never stagnant. Constantly evolving.

      Decision support manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Dynamic and constant changes keeps you on the edge due to constant growth. Spent almost 10 years and never felt monotonous. There’s so much changes going on, each role felt like a different job. The HR respects employees, the president is keen on transparency and one of the most open and frank, down to earth individuals. No CEO suite and tie type corporate politically correctness. The message conveyed by CEO is always “It is what it is” and with an always open door approach. This reflects that the hierarchy pyramid at nespresso is upside down atleast from CEOs point of view. I always admire this approach. Wether Steven Jobs, John Legere, they all have similar personalities, and I think this is the future. Employees in today’s age are much more consciously evolved and scripted and carefully crafted messages are not that effective. It’s just boring and can always see through it. Employees are never laid off as a result of changes in business models. Nespresso always makes sure to find a way to make internal movements. Again clearly showing how they value their employees.

      Cons

      The company is growing tremendously fast. Thanks to some really evolutionary changes in the past two years. It’s growing faster and keeping the infrastructure in line with the growth is always an ongoing challenge. Having spent 10 years, with so many management changes, each change for e.g manager comes in with their own set of expectations. Which is always an uphill battle.

      avatar
      Nespresso Response
      7y
      Hello, Thank you for your 10-years at Nespresso USA, your positive and in-depth feedback shows that you have truly experienced a constantly evolving career and work environment at our company. It’s great to read your points about our leadership and people management approach. I’d like to invite you to contact me directly to discuss your additional feedback, as I appreciate your message about not compromising on our core strengths and your interest in identifying solutions – I look forward to discussing further with you if you wish. All my best, Guillaume Le Cunff President & CEO, Nespresso USA
      4.0
      Jan 29, 2019

      Great company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fairly compensated, really great benefits, and being part of a larger organization.

      Cons

      Communication, internal organization and infrastructure can be a bit wobbly at times.

      Viewing 166 - 168 of 1,875 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,229 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.