Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,220 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 73% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 193 reviews)); "Good benefits, great team, free coffee" ((in 140 reviews)); "Pay is good and is widely flexible" ((in 112 reviews)); "Good salaries and bonuses." ((in 77 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 71 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 161 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "no work life balance concidered" ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 42 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What Nespresso locations have received the highest employee ratings?

Orlando , Dallas , Chicago , Miami , Atlanta

Nespresso reviews

3.8

73% would recommend to a friend

(1,871 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Aug 22, 2013

NESPRESSO USA IS AN EVIL COMPANY

Boutique manager

Recommend

CEO approval

Business Outlook

Pros

The only pro is that if you are a "paper title" manager like a "quality assurance manager" you are not required to come to work. You can log in remotely for work from home and take care of your kids all day on COMPANY TIME AND STILL RECEIVE A PAYCHECK aka TIME THEFT. The Quality Assurance managers work for 20 minutes sending emails from home but get paid a full days work becaus ethey are really taking care of kids going to the gym or cleaning their house.

Cons

INCOMPETENT TEAM LEADERS CLUELESS MANAGEMENT POOR COMMUNICATION

5.0

Aug 21, 2013

Extraordinary!!!!!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The best coffee machines in the world, best of the best coffee, excellent benefits, opportunity for growth within the company, culturally mixed, personal and professional development.

Cons

Negative energy from co-workers, gossip, employees not taking ownership for their mistakes. If you are not satisfied where you are in whatever job you have, it's obviously a decision you have made. I am very grateful to even have a job in this time we are living. My job asks for my best & they also giving their best to me. Started from the bottom & challenged myself to meet all of my goals in order to continue growing. I am passionate with my work, & I'm glad this is not just a job, but my Career. To all the complainers, make sure when you complain that you offer a solution. I'm not a follower, but a leader.

1.0

Jul 29, 2013

I can't get out of here fast enough

Boutique specialist

Recommend

CEO approval

Business Outlook

Pros

Great machines and great coffee.

Cons

Very very very disorganized company to work for. Lack of direction and leadership top to bottom. You're initiative is not appreciated so don't waist it. You will never get promoted within here so whatever position you're in you will be there forever.

Viewing 1849 - 1851 of 1,871 Reviews

Jobs at Nespresso

Retail Sales Associate

Retail Sales Associate

Retail Sales Associate (Part-Time)

Retail Sales Associate (Full-Time)

Retail Sales Associate

Nespresso

Nespresso reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

NESPRESSO USA IS AN EVIL COMPANY

Extraordinary!!!!!!

I can't get out of here fast enough

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