Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,230 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 183 reviews)); "Good Colleagues, Free Coffee, Able to learn coffee knowledge" ((in 136 reviews)); "Pay is good and is widely flexible" ((in 112 reviews)); "Great Team and Product" ((in 77 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 74 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 151 reviews)); "no work life balance concidered" ((in 44 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 25 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

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Nespresso

Nespresso reviews

3.8

74% would recommend to a friend

(1,875 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Aug 25, 2025

meh

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Nice coffee machines and good benefits

Cons

Unstructured and unprofessional supervisors- rude customers very entitled.

Nespresso Response

10mo

Hello, Thank you for sharing your thoughts on your experience at our company. At Nespresso, we constantly strive to foster a collaborative and respectful work culture with an organized work process, where our employees are well-informed and supported on every level. We value our people and the effort they put in delivering quality service. We appreciate your insights, as they allow us to improve, and we will pass them along to the appropriate team. Wishing you well in your new endeavors. Thank you

5.0

Aug 24, 2025

Seasonal Employee

Stock specialist

Recommend

CEO approval

Business Outlook

Pros

Free coffee whenever you like!

Cons

The customers are not great

Nespresso Response

10mo

Hello, Thank you for providing your feedback. We appreciate your input and will pass the information on to the relevant teams. We wish you much success. Thank you.

5.0

Aug 18, 2025

Liked to work here

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Great management, great team. Pay was okey, good benefits, there is plenty of room to growth.

Cons

there was no cons. Everything was all right.

Nespresso Response

10mo

Hello, It is great to hear that you were pleased with your experience while working at Nespresso. It is very important to us to make sure that everyone who works with us has an opportunity to learn and grow in their career. Your input is much appreciated as it helps us in building a better work environment. Wishing you the best of luck in your new endeavors. Thank you.

Viewing 223 - 225 of 1,875 Reviews

Jobs at Nespresso

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Retail Stock Associate

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