Nespresso reviews

3.8

74% would recommend to a friend

(1,874 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
4.0
Nov 6, 2024

High Satisfaction

Recommend
CEO approval
Business Outlook

Pros

High satisfaction with the products and well known brand

Cons

over time, lack of work life balance

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Nespresso Response
1y
Hello Colleague, Thank you for taking the time to provide us with your feedback. We appreciate your comments, as it is rewarding to hear that you have high satisfaction with your experience. Regarding the cons, we prioritize the importance of maintaining a healthy balance between work and personal life, and we strive to support our employees in achieving this equilibrium. We are committed to continuously improving our operations and practices. We encourage you to reach out to your local HR team or people manager to discuss your specific concerns in more detail. They will be able to provide guidance and explore potential solutions to address this issue. Wishing you success in your career with Nespresso. Thank you.
3.0
Nov 6, 2024

Promoter

Recommend
CEO approval
Business Outlook

Pros

Good Booth setup, nice display

Cons

Sales depends on promotions and shop locations

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Nespresso Response
1y
Hello, Thank you for sharing your feedback with us. It is great to know that you enjoyed your work environment, however, it is unfortunate to learn about your concerns regarding sales. We understand that in different locations there can be a different number of clients, and we greatly appreciate the efforts of our employees in providing quality customer service. At Nespresso, we always strive to provide our people with equal opportunities and all the support they need. If you want to share more details or suggestions regarding your concerns, we encourage you to discuss them with your former local HR or management team. We wish you well in your new endeavors. Thank you.
4.0
Nov 6, 2024

Good atmosphere

Recommend
CEO approval
Business Outlook

Pros

Good atmosphere, people are nice, flexible working hours....

Cons

Depends on the team and manager. Tech could be more up to dated.

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Nespresso Response
1y
Hello Colleague, Thank you for sharing your review with us. We constantly strive to foster a friendly and supportive atmosphere for everyone, and it is a pleasure to read that you recognize our efforts in this regard. We are also glad to know that you are satisfied with your schedule. Regarding the cons you highlighted, at Nespresso, we are continually working to improve our processes. We firmly believe in the power of innovation and strive to remain open to new ideas and approaches. By doing so, we can better meet the needs of both our valued employees and customers. Your feedback is important and valuable to us, and we would welcome hearing more specifics from you. Please, reach out to your local HR team to share further your concerns. Wishing you continued success at Nespresso. Thank you.
Viewing 232 - 234 of 1,874 Reviews

Glassdoor has 3,227 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.