Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,227 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"good benefits and over all environment" ((in 194 reviews)); "Excellent pay and awesome perks (free machine, free coffee...), good training beforehand" ((in 119 reviews)); "Pay is good and is widely flexible" ((in 110 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 75 reviews)); "Good salaries and bonuses." ((in 73 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 162 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "no work life balance concidered" ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 39 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

74% would recommend to a friend

(1,874 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Nov 3, 2024

Fine

Stocker

Recommend

CEO approval

Business Outlook

Pros

You don't need to talk a lot.

Cons

It's busy. Tasks are intensive.

Nespresso Response

1y

Hello Colleague, Thank you for taking the time to provide us with your feedback. We strive to create a comfortable and enjoyable work environment for our team members, but we understand that a high-paced work environment can sometimes be challenging and overwhelming. We want to assure you that we value the well-being and satisfaction of our employees, and we are committed to finding ways to improve the work experience. Your feedback is important to us, and we appreciate your honesty. If you would like to share more details or suggestions, please feel free to reach out to your local HR team. We are always open to hearing new ideas and implementing changes that benefit our employees. We wish you all the best in your career with Nespresso. Thank you.

2.0

Nov 3, 2024

Simple yet complicated

Retail/sales supervisor

Recommend

CEO approval

Business Outlook

Pros

Busy, easy to talk about products.

Cons

Schedule, software, POS system, inefficient

Nespresso Response

1y

Hello, Thank you for taking the time to share your feedback with us. We continuously strive to enhance our operational strategies and make necessary upgrades to better meet the needs of our customers, drive business growth, and be more efficient for our employees. In addition, at Nespresso, we prioritize a well-planned schedule to contribute to the overall satisfaction and well-being of our people. Your feedback is important and valuable to us, as we are always looking to improve. We will share it with the responsible team. Wishing you well in your new endeavors. Thank you.

3.0

Oct 31, 2024

Culture of Collaboration

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

due to its strong culture of collaboration, I felt welcomed and supported by my colleagues. The open communication channels encourage everyone to share ideas, fostering a sense of belonging and teamwork. The management actively promotes collaboration across departments, which not only enhances our projects but also builds strong interdepartmental relationships. Regular team meetings and brainstorming sessions allow us to leverage diverse perspectives, resulting in innovative solutions and a more cohesive work environment.

Cons

many have different management styles Salary not at fair market value

Nespresso Response

1y

Hello Colleague, Thank you for sharing your review with us. It is a pleasure to read that you enjoy working with your colleagues. At Nespresso, we strive to foster a friendly, supportive, and collaborative environment, where people respect and help each other to grow and succeed. Regarding the cons you highlighted, it is upsetting to read that you are not satisfied with our remuneration, as we continuously review our compensation packages to ensure they remain globally competitive. We are also consistently striving to improve our ways of working. Thus, we invest a lot in our management system so that we can innovate with empowered people across the company. Your feedback is important and valuable to us, as it allows us to improve. You are always welcome to reach out to your local HR team to share more details with us. Wishing you much success at Nespresso. Thank you.

Viewing 235 - 237 of 1,874 Reviews

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Fine

Simple yet complicated

Culture of Collaboration

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