Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,227 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"good benefits and over all environment" ((in 189 reviews)); "discounts and free coffee" ((in 124 reviews)); "Pay is good and is widely flexible" ((in 111 reviews)); "Good salaries and bonuses." ((in 78 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 77 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 160 reviews)); "no work life balance concidered" ((in 45 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

74% would recommend to a friend

(1,874 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews

1.0

Aug 24, 2024

IT and Infrastructure

Is/it manager

Recommend

CEO approval

Business Outlook

Pros

Friendly environment and good support from the IT of Nestlé.

Cons

Very poor management and organization in IT, lack of resources, low salaries and a lot of chaotic work to do.

Nespresso Response

1y

Hello, We appreciate your feedback about your experience at our company. Though we are glad to know that you consider our work environment friendly, it is upsetting to read the drawbacks you highlighted. Our people are our top priority, and it is important to us that everyone is well informed and supported on every level. We invest a great deal in our leadership development to make sure that everyone can achieve what they aspire to in their careers, and we are sorry to know that we didn’t meet your expectations. In addition to this, at Nespresso, we are actively exploring opportunities to innovate our systems to better support our employees in their tasks. We are grateful for your review, as it helps us to improve. Please, feel free to share any further details or concerns with your former local HR team. Wishing you best of luck in your new endeavors. Thank you.

3.0

Aug 22, 2024

Good place to work

Coffee advisor

Recommend

CEO approval

Business Outlook

Pros

Flexible and good pay scheme

Cons

Nk available shifts given by the manager

Nespresso Response

1y

Hello, Thank you for taking the time to share your insights with us. We are pleased to learn that you found our workplace to be a positive environment, particularly regarding the flexibility and competitive pay structure we offer. We also acknowledge your feedback concerning the availability of shifts. Your input is invaluable in enhancing our understanding of the experiences of our part-time employees. If you have any further thoughts or suggestions, please feel free to reach out to your former local HR team. Wishing you continued success in your future endeavors. Thank you.

5.0

Aug 22, 2024

Good company

Coffee advisor

Recommend

CEO approval

Business Outlook

Pros

Good benefits and flexible schedule

Cons

No enough hours for shifts

Nespresso Response

1y

Hello, Thank you for providing us with your feedback. We appreciate you recognizing various benefits we offer to our people as a part of our Total Rewards package. It is also a pleasure to read that you were satisfied with flexibility of your schedule, as it important to us to provide our people with comfortable working conditions. Regarding the cons you highlighted, we are sorry that you weren’t satisfied with your work hours. At Nespresso, we are doing our best to find the right balance between our business needs and agreeable workload for our teams. If you want to share more feedback with us, so we can look further into your comments, please feel free to contact your former HR or management team. Wishing you the best in your new endeavors. Thank you.

Viewing 283 - 285 of 1,874 Reviews

Jobs at Nespresso

Retail Stock Associate

Retail Stock Associate, Part-time

Retail Sales Associate

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Retail Sales Associate, Aventura Mall

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