NetApp reviews

Remarkable success story, but now suffering from big company syndrome. Over the years, as storage startups have come and gone, NTAP has become a place for the survivors to flock to as one of the last few pure storage companies. As a result, it has become top heavy with senior leaders trying to build their careers and more and more energy is spent focusing on internal politics vs how to survive in the era of the Third Platform. Founders have slowly faded into the background. Missed the flash array first wave now playing catch-up. Every acquisition became something to suck into ONTAP vs thrive on its own, and now ONTAP as a delivery vehicle for IP is much too laden. ESG nice try, but their technology also becoming irrelevant to data center. Now, too expensive to play in the data center and SMB flocking to cloud so entry suffering. Billions spent on Clustered ONTAP - perhaps finally paying off but fighting cheap server scale-out in data centers. Like the server incumbents, disruption coming from places they never dreamed.

Technical support is a mill at NetApp. They're always too slow to react to new challenges or to get people trained in the right areas. Always behind on CSAT. Never staffed correctly based on what specialties are needed.