Great place to work if you want to be customer focused
Pros
I am a Solution Architect that prefers to be customer-focused, and I absolutely love working for this company. I am armed with data and with plenty of resources to call-upon when trying to help my customer's design their solutions. I don't have to be the master of everything on-premises and in-the-cloud, but when I call on those resources to help me out, there is an expectation that I will stick with them and use the opportunity to learn. It isn't just about us selling stuff, but I feel like I get a chance to grow every day in my job.
Cons
Over the last two years we have had a lot of development of products, and also a lot of acquisitions. Unfortunately with COVID, we have moved our annual Insight Conference virtual, which makes it really hard to truly learn the new stuff we are doing. Sure, I can speak to it, but I am not as competent to get online and actually build out a customer's CVO instance like I can do with their traditional on-premises flash array / SSD systems. I think it is a curse across all of the IT industry, but we do need a chance to just "stop" the selling motion and get in and get our hands dirty with some in-person training.