NetApp Support Escalation Engineer reviews

2.8

36% would recommend to a friend

(13 total reviews)
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George Kurian

29% approve of CEO

Reviews by job title

13 reviews
3.0
May 28, 2013
Recommend
CEO approval
Business Outlook

Pros

Netapp was a great place to work early on and the _technical_ people were great to work with. I had some really smart peers and mentors.

Cons

Early on, the company was small and had a startup mentality but after RTP started to expand into the second and third buildings mediocre management stepped in and really made things backwards.

3.0
May 17, 2013
Recommend
CEO approval
Business Outlook

Pros

Great co-workers. Friendly. Most of the management was wonderful and quite approachable. Great benefits. Great pay. Bonuses were OK, but iffy at times. Flexible. Work from home when needed.

Cons

Politics, Politics, Politics. It is like a Jerry Springer Episode on a daily basis there - hard to focus with all the gossip going around. People constantly complaining Laziness and co-workers pawning off work to others. No accountability. Unorganized. Unsure of what the next change in the org was going to be - it was so random at times, it was scary to say the least. Training was not consistent - had to beg at times or kiss up to management. Revolving door - many come and go (wonder why?) A lot of unhappy folks in the support organization.

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