Netchex reviews

4.0

71% would recommend to a friend

(38 total reviews)
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Abhinav Agrawal | Will Boudreaux

82% approve of CEO

65% positive business outlook

Reviews by job title

38 reviews

Reviews about "Compensation"

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2.0
Feb 16, 2026

Don’t bother

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This was once a great company. Management and executives truly cared about you. There were Christmas parties, department gatherings and it seemed like everyone was family until there was a new CEO, then another only a year later.

Cons

•benefits- terrible. They try to make it seem like they’re great but they get closer to non existent each year • Professional growth - absolutely not. The CEO will mention company wide not to even assume you went above and beyond on your bi-annual reviews because no one did according to the financials. Bonuses and raises - used to be a yearly guarantee no matter how small. This is no longer happening unless you are in a very, very small percentage of employees. • bottom line - do not do it

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Netchex Response
4mo
Thank you for taking the time to share your feedback. We are committed to focusing on our people and creating a positive experience for all employees. While meaningful changes can take time to implement, your input helps guide us in the right direction. We appreciate your advice and wish you all the best in your future endeavors.
3.0
Sep 27, 2025

I miss the old Netchex

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Day-to-day team members are great. Remote work. Getting to talk to client all over the country.

Cons

The new regime. Cold, disconnected c-suite. Corporate dryness. Low pay and benefits. Have taken "inclusion" to a level of toxic pandering.

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Netchex Response
9mo
Thank you for your feedback! As a company that’s growing and constantly evolving, some changes are expected—and they’re all aimed at making things better. While it might take a little time for the full impact to be felt by everyone, we’re confident that these steps are setting us up for long-term success—for both our team and our clients.
1.0
Sep 22, 2025

Used to be a nice place

Recommend
CEO approval
Business Outlook

Pros

Original management are hardworking kind people that care about each other and their employees.

Cons

Where to start… The company was a small local start up that was growing and doing really well until private equity came in. The original c-suite is now gone and replaced by people all over the country. The company culture is dead and gone. There are no values and the joy of working there is gone. You might ask: well don’t you get more money in exchange for the rest of the “perks”? Ha. Ha. Ha. The “huge” investment has been used to pay the salaries if the new regime of strangers that replaced the c-suite that knew all of their employees and genuinely cared about them. There have also been a few small acquisitions to “enhance” the overall product. But for those that were employed before the take over, we have barely gotten crumbs. Promotions used to always be from within but now it’s a bunch of remote randos that may come to HQ once or twice ever. It’s easier to mess over people you don’t know. And mess over they have! Bonuses have become a joke. The last performance review was an insult. Many people who had great performance reviews got literally nothing. Why? They were already paid “too much”. So the generosity of previous ownership has been replaced with an ethos of: these longtime employees are making too much money, they’re entitled expected to be squashed. Bottom line: if you want to work here you do you but expect the bare minimum in pay and benefits. If you hear that this was a company that treats employees well, that is the old Netchex and that has died. Also the thumbs up for the CEO is for the original. It hasn’t changed on this site but we’re also on the 3rd iteration of CEO since the originals were “retired”. The ratings for the subsequent ones would be significantly less positive

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Netchex Response
9mo
Dear Current Employee, Thank you for taking the time to share your detailed feedback. While we always encourage open and direct conversations with our teams and leadership, we also appreciate you voicing your thoughts here. We’re a company that’s constantly evolving, and our commitment remains strong—to build a culture that’s inclusive, meaningful, and a truly great place to work. We know things have changed over the past few years, and while change can be challenging, it’s also brought many exciting developments we’re proud of. We’d love to work together to continue driving positive change. Please feel free to reach out to the People Team—we’re here to listen, collaborate, and grow together.
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