Netchex reviews

4.0

71% would recommend to a friend

(48 total reviews)
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Abhinav Agrawal | Will Boudreaux

81% approve of CEO

64% positive business outlook

Reviews by job title

48 reviews

Reviews about "Culture"

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5.0
Jul 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Open dialogues Great communication Fantastic leadership

Cons

They won’t always terminate people when it is needed

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Netchex Response
1y
Thank you for sharing your experience at Netchex. We're glad to hear you enjoy the open dialogues, great communication, and fantastic leadership. We work hard to create a supportive and transparent environment, so it's great to see that recognized. We understand your concern about termination decisions. It's always a tough and sensitive area, and we aim to handle it thoughtfully and fairly, keeping everyone's best interests in mind. We'll continue to improve our processes to make sure they're fair and effective. Thanks again for your feedback and for being part of the Netchex team. We appreciate everything you do!
2.0
Feb 14, 2024

There is Potential, But Today There's a Mess

Recommend
CEO approval
Business Outlook

Pros

A lot of my coworkers were truly hard-working, fantastic people that supported the trenches we were working through. Potential for careers advancement, although, only in sales.

Cons

Leadership is being puppeteered by a new investment company, pummeling cash into the organization and creating a culture of surveillance and micromanagement. You actually can't be mad at your reporting manager, as you know they're doing their best while it seems others breathe down their neck. The CEO managed to use derogatory terms to the entire sales organization on an internal department meeting. With, mind you, brand new reps present that had been on the meeting for the first time. Other management played it off as "motivating" which, in turn, created a culture of silence and not speaking up about how you felt. The job description and requirements changed a minimum of three times in one year. There is a constantly changing sales approach. Technology and product offering has no real differentiator in comparison to other competitors. There is close to no lead generation present. You are fully sourcing your own business. (NOTE: Only recently did they make a change to encourage new reps to build partnerships, which adds additional work.)

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Netchex Response
2y
Thank you for taking the time to share your feedback about your experience at Netchex. We appreciate all feedback, whether positive or negative, as it helps us identify areas for improvement. We want to assure you that at Netchex, we prioritize transparency and open communication. While we recently partnered with an investment company to support our growth, our leadership team remains fully committed to our core values and the success of our employees. Regarding your concerns about the CEO's behavior, we take this feedback seriously. We have a strong company culture that promotes professionalism and respect, and we will address any issues that may arise. We understand that job requirements can evolve as our industry and business needs change. However, we strive to provide clear expectations and support to our employees during these transitions. We apologize if there was any confusion during your time with us. Thank you again for sharing your thoughts, and we wish you the best in your future endeavors.
5.0
Dec 14, 2023

Top notch company culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company culture Work life balance

Cons

None that I can think of

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