Pros
The culture is wonderful the management make it hard to be there. There is free s snacks and plenty of training but there is zero follow through on the floor.
Cons
The customer DOES NOT come first. “ say what you have to, get them off the phone” we literally were told to lie on a daily basis. All “soups” and their management are uneducated, therefore; all laws set into place to protect employees are completely ignored. If something is said then there will be retaliation is a huge part of the “I” which is wrong Example: no restroom break, you ask you get told no. You go anyway so you don’t get yourself “dirty” you get pulled in a conference room and talked too. - breastfeeding is a no no too, there’s no place to go and it needs to be done in a certain amount of time and at a certain time. There are things you can’t rush!! - you don’t get paid for coming in. You only get paid when you’ve gone through 4 screens to open that special window to beck It’s always slow and they get angry that we’ve clocked in late. There’s 2 choice pay the extra 3 minutes or don’t complain that were not logged in on time. - young and cute, you can do whatever you want - mature people that have amazing statistics and quality ratings aren’t recognized.
