Netflix reviews

4.1

80% would recommend to a friend

(2,521 total reviews)

Ted Sarandos and Greg Peters

86% approve of CEO

78% positive business outlook

Netflix has an employee rating of 4.1 out of 5 stars, based on 2,521 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Netflix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Dec 13, 2018

Sucked The Life Out Of Me

Recommend
CEO approval
Business Outlook

Pros

They had some awesome diversity and some really cool people working there. They would do some nice things for employees from time to time: Netflix swag, parties, pizza, drinks and snacks, etc. The staff of the company who work the cafe inside is incredibly nice and fun. They have a nap room and a game room that you can use at any time. They provide trail mix, fresh fruit, coffee, hot chocolate. They also have a cafe and a small market on site.

Cons

There is so much about this company that is just terrible. The HR pays zero mind to privacy and gives personal health information to other employees. Their attendance policy is an absolute joke as is their ridiculous policy about pens in the workplace. You can’t have pens. Or markers. Crayons. Paint. Absolutely nothing you could write on or with. They also attempt to pos-pos their problems away. No matter what the issue or how frustrated their employees get they will never be understanding. They will simply try and talk you into feeling differently and call it “being positive”. Their system for handling escalations is a complete mess. Hope you don’t mind having your already irate customers (because at netflix it is always the internet’s or manufacturer’s problem) on hold for 15-20 minutes at a time while the poor CSR2’s try and handle a billion newbie questions, hundreds of tickets for errors and taking supervisor calls. Crazy to witness. You switch managers ALL the time. I had six in the year I worked there. And there is no such thing as burned out at Netflix. They push their employees relentlessly and brag about meeting a set of core values, but they prove those values wrong every day. I nearly walked out so many times because I was so unhappy there.

4.0
Oct 29, 2018

Great company, with some growing pains

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When they say that Netflix chooses stunning colleagues, they are not kidding: I am constantly impressed with the smart, thoughtful people I work with on a daily basis. I love the company's focus on Inclusion & Diversity (and, I honestly notice it often, by looking around the room and seeing faces like mine in every meeting), and I am continually impressed at how the company adheres to these principles. The transparency is usually great, and it's fun to be a part of an exciting, growing company. The salary is exceptional, and the benefits are also excellent (note: hourly employees get slightly less in terms of benefits, but it's still great). There's a lot of freedom here to set your schedule and work around personal commitments if you need to (e.g. my kid has a doctor's appointment, I will be WFH, etc.), as well as to make decisions that benefit the company, your team, etc. The culture deck is intimidating when you first read it, but I have found that it's pretty right on - there are some things that I think are not adhered to quite as often as it says, but overall, it's on point.

Cons

Work life balance is a thing, but I do think a lot of it is how well you defend your boundaries - I work a couple of hours of OT a week, and I am generally "on call" in the sense that I will check my email after hours, but I am not expected to work at off hours - in fact, my manager specifically tells me to wait until I am back at work to complete things. I do think upper management works very long hours, and that can lead to burn-out. The flip side of this is that there is a lot of flexibility to take vacation/personal time, and people trust you if you need to take some time for doctor's appointments, stuff for your kids, WFH, etc. The firing culture doesn't seem to touch ICs as much as it does management. It is scary sometimes to see those messages come through, but the leaders do try to set context and make themselves available for comments, questions, concerns, etc. I do think the whole concept of good ideas coming from anywhere is true to some extent, but it definitely depends on the team and the leader to whom you are pitching things. You have to be smart about choosing the right time/people. The onboarding/training needs a lot of work. Not having a solid training for new hires was stressful and alienating. I spent the first few months wondering if I had made the right choice by coming here, but I am a year in, and feeling much more comfortable. They say it takes about 3 months to feel like you are not drowning, and 6 months to feel like you understand everything - that feels pretty accurate to me.

5.0
Jun 24, 2017
Recommend
CEO approval
Business Outlook

Pros

Fast pace, much change, always trying to do better. Lots of opportunity if you work hard and are willing to reinvent yourself.

Cons

Long days. Lots of turnover. Most decisions made by upper management. Not focused on team building. The bottom line is the bottom line.

Viewing 97 - 99 of 2,521 Reviews

Glassdoor has 3,667 Netflix reviews submitted anonymously by Netflix employees. Read employee reviews and ratings on Glassdoor to decide if Netflix is right for you.