Overall very good company, very dysfunctional CS department
Pros
Netflix pays top of market, the atmosphere is stellar, with lots of free food and swag, many stunning colleagues and several dysfunctional ones, especially in middle management.
Cons
Expect to work 60+ hours a week regularly. Passive management communication styles can sometimes let you know that it is still not enough. So that lowers the hourly rate of their top market pay. The Netflix Culture is far more marketing than reality. It is a sheen under which it's politics as usual. CS seems more dysfunctional and adrift than the rest of the company. Surprisingly mediocre middle management there who use politics and cliques to cling to power. They will tell you everything is great right up to the moment they release you. Keep your head down and trust no one, and you will probably make the five year average for employment period. After which you will realize you have been working with your head in a noose the entire time.