Netflix reviews

4.1

80% would recommend to a friend

(2,521 total reviews)

Ted Sarandos and Greg Peters

87% approve of CEO

77% positive business outlook

Netflix has an employee rating of 4.1 out of 5 stars, based on 2,521 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Netflix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
May 3, 2010
Recommend
CEO approval
Business Outlook

Pros

The ONLY reason to even consider this position is the compensation: -Solid pay -Great benefits from day one -Free Netflix account (8 at a time!) The facility is nice, they keep the break room stocked with goodies and the coffee is usually hot.

Cons

Everything else (you know, the actual "job" part) -Dealing with customers. Yeah, this is what you signed up for, but it's the worst part. You will get yelled at. A lot. -Monotony. There are no scripts but you will spend your work week uttering the same core phrases OVER and OVER forever. -Horrible scheduling. More likely than not you'll get stuck with a bad schedule and no way to negotiate out of it. -Excessively stat driven. Ignore everything they imply during training. Every customer gets an email survey and DSAT will make or break you here. Keep it low and you're fine. Don't and you could be in trouble. -Turnover. It's ridiculous, but it definitely keeps management looking busy. Every couple weeks it seems like someone is gone and a new person takes their place.

3.0
Nov 14, 2009
Recommend
CEO approval
Business Outlook

Pros

Pay Lots of smart people around you all working as hard as you do to make company succeed Strangers say "I love that company", this will always make you feel good

Cons

Always on -- blackberries are assigned on entrance to corporate and you can bet your bottom dollar that no matter where you are, you will be expected to at least stay on top of the latest, if not participate. Hyper insular culture -- the fallacy of success pervades this company like no other. VPs are never wrong, even when they are, because the companies' success surely must be a reflection of the VPs and C level people's prior decisions. Challenge the VPs more than once and you will be sure not to last too long Related to always on: incessant pressure. Since as early as the first round interviews you are informed that you may be let go any day for any reason, you will spend at the least the first 12 months in chronic fear. Once out of the first 12 months, you will always hear that voice in the back of your head say, "you better work harder or the ax may fall tomorrow."

2.0
Jan 6, 2009
Recommend
CEO approval
Business Outlook

Pros

You get to work on cool products, and your salary is relatively high for your job title. Also, most people that you work with are relatively competent and smart.

Cons

No growth potential - they don't have a track and they don't put resources into grooming their employees. Get the experience you need for a few years and move on to grow your career. Also, the culture of the Beverly Hills office is different than in Los Gatos. This is largely due to management and the fact that the prevailing hiring and HR philosophies are not executed quite as they should be. Although management is generally on the mark in letting people go, there have been a few notable decisions that have not quite made sense. The review process leaves much to be desired, as it still does not accomplish the desired goal of identifying the "rock stars" and separating them from the less-productive. Also, it is very common for employees to be expected to carry the workload of several people, and action is usually only taken when something big ends up falling through the cracks.

Viewing 142 - 144 of 2,521 Reviews

Glassdoor has 3,668 Netflix reviews submitted anonymously by Netflix employees. Read employee reviews and ratings on Glassdoor to decide if Netflix is right for you.