Netflix reviews

4.1

80% would recommend to a friend

(2,526 total reviews)

Ted Sarandos and Greg Peters

87% approve of CEO

77% positive business outlook

Netflix has an employee rating of 4.1 out of 5 stars, based on 2,526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Netflix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
5.0
Jul 15, 2016
Recommend
CEO approval
Business Outlook

Pros

If you work well in a call center, it is fantastic! Very upbeat and fun environment. The training was great and not too difficult. There's more freedom for personal expression. There is a dress code, but it is nowhere near as restrictive as other call centers. They want real people, not people who just follow a script all day, every day. Plus you get free Netflix!

Cons

Customer service is hard. It's not for the faint of heart.

1.0
Jul 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Fat paycheck that is above the industry norm. It is all cash no stock grants, so they give you freedom to spend/invest the money as you want. If all you care about is the money this is the perfect place for you to work.

Cons

Very political environment. Management is clueless and is more interested in promoting themselves to upper mangement. Suck up and kick down culture. No collaboration between teams, they are out to get each other and throw you under the bus. Constant fear pervades within Individual contributor roles as they are not sure if they will be around next week. Company HR brags about how they are not shy about letting people go.

3.0
Jul 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Netflix has some great pros. You'll be working with mostly extremely competent people. Dealing with teams within the company is extremely easy, as most people are very helpful and efficient. They pay you a lot of money, and give you perks like free food, paid cell phone bill, 401k, etc. This is all great, but for me, the biggest draw is always people, and your team will make or break your experience here, so make sure you know what you are getting into at the interview, and don't accept jobs with teams that you don't feel excited about being part of.

Cons

The high salary leads some people to ramp up their lifestyles, they then become dependent on being here. This in turn creates a culture of fear where people are constantly stressing out that they are "not doing enough" and might be fired any minute. This also extends to the directors of teams, and when your management is stressed, it will always trickle down to create a lousy experience for you. This makes for an extremely toxic environment at times where teams are often working on similar projects, thus competing against each other to stay relevant, which is just utter idiocy. The high pay ensures that there is way more politicking than would be needed or appropriate in such situations. This in turn can have a very demoralizing effect on the peons doing the actual work, who often feel compelled to work on nights, weekends and public holidays for goals that are often vague, and projects that are often shelved. The most insidious effect of this is observed when people contemplate taking PTO, when many employees have told me that they weren't able to relax or take as much time off as they needed, as they were constantly wondering what would happen to their jobs, and whether or not they were doing enough to "deserve" time off. If you've never felt this, it's a rotten state of mind, and you will feel it quite a bit here. Many times, I've felt the need to quit the field altogether, but the money and my team makes me stay for now, so I'll likely stay till my team changes. Moral of the story here is: You'll get paid a lot. You'll also likely be laid off sooner than you expect. You'll also likely make a LOT less at your next place. Adjust for your standard of living appropriately so you can keep your head above the circus fray, and don't get used to the good things.

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Glassdoor has 3,675 Netflix reviews submitted anonymously by Netflix employees. Read employee reviews and ratings on Glassdoor to decide if Netflix is right for you.