Network Rail reviews

3.8

74% would recommend to a friend

(2,598 total reviews)

Jeremy Westlake

77% approve of CEO

52% positive business outlook

Network Rail has an employee rating of 3.8 out of 5 stars, based on 2,598 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Network Rail employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Feb 23, 2017

Full of bullies

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Diverse company Strong focus on safety Nice offices

Cons

Strong bullying culture. HR are useless

avatar
Network Rail Response
5y
Hi and thank you for taking the time to leave a review. It was a real concern to hear about your experience. If you are unable to speak with your line manager about the situation then we can offer you details of 'Speak Out', a confidential reporting service run on our behalf by an independent company. You can use the service to report concerns, suspicions or knowledge of wrongdoing taking place at Network Rail. The service is available 24 hours a day, 365 days a year and you can make a report anonymously, if you wish. You can access Speak Out by calling 0808 143 0100 or online at www.intouchfeedback.com/networkrail. Thanks again for your sharing your experience and hope are able to share this with the Speak Out team.
4.0
May 12, 2022
Recommend
CEO approval
Business Outlook

Pros

This is a unionised environment, the Rail Maritime Trades Union (RMT) is the signaller's trades union and 99+% of signallers are in the union. Because of this terms and conditions are excellent. A signaller's base salary is good and opportunities for optional overtime are excellent. Training is long (6 months typically) and ongoing signaller competence assessment and management is taken seriously. Signaller roles are graded (1-9) by workload and complexity. A top grade RESIDENT signaller (grade 9 (Think London Termini and Major Cities)) - with PREDICTABLE SHIFTS plus overtime can make £60,000 to £90,000. A top grade RELIEF signaller (grade 9) - with UNPREDICTABLE SHIFTS and overtime can make well over £90,000. (Though this does mean basically living at work). Signaller grades 1-8 have lower base salaries and overtime opportunities pro-rata. The work culture is fair (mostly - depending on local management interpretation of national policies), Safety is paramount. Signaller errors are mostly treated as opportunities to improve processes and procedures.

Cons

The work is highly responsible, very structured and often drearily routine. This requires conscious self-management of your attention levels. Sometimes days pass with nothing but steady routine events and are low stress. Other days may require fast emergency responses in potentially life and death situations, complex rules knowledge and are high stress. Days like these are not for the faint hearted. Signallers have, very rarely, been charged with manslaughter, where their actions have been wilfully or very seriously negligent. So this job is not for lazy and irresponsible people. Responsibility, assertive communication, a logical approach, self management - maturity and a sense of duty are needed to succeed in this role.

1.0
Jul 30, 2017

Empire building and One Upmanship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good holiday and other personal benefits. If there were anything positive to discuss I'd place it here, unfortunately there's not.

Cons

Bullying, abuse and threat to jobs is a daily constant not only from management, but also from other staff. Bullying is encouraged and endorsed by management. To use your own initiative to solve problems and to get the job down is frowned upon to the point where you're punished by management and then bullied as a reminder for using your initiative. The culture of the company endorses Everyman for him(her) self and "the boys club" is rife. The glossy overlay of culture and diversity is a rouse and if anyone complains, again, bullying and abuse is enforced. I'm almost 50 years old; however, it's the same as being back in secondary school with the gangs of the mean girls and the gangs of the bully boys, except there is no authority figures to keep the bullies in line.

Viewing 25 - 27 of 2,598 Reviews

Glassdoor has 2,877 Network Rail reviews submitted anonymously by Network Rail employees. Read employee reviews and ratings on Glassdoor to decide if Network Rail is right for you.