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Neustar reviews

4.2

81% would recommend to a friend

(842 total reviews)
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Charlie Gottdiener

91% approve of CEO

79% positive business outlook

Neustar has an employee rating of 4.2 out of 5 stars, based on 842 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Neustar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

842 reviews
1.0
Jan 22, 2017

Working here has left a bitter taste in my mouth.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-The people you work with, very friendly. -Great benefits. -You can have a stress free 9-5 job if you play your cards right. -Happy hours and chair massages to keep you docile and content. Although you're not really expected to enjoy yourself. It's all for show. -Tons of snacks -Very nice office

Cons

-The people you work for, incompetent and outdated depending on which department you work for. -Crappy compensation. -You can get away with a LOT of slacking off. Believe me, I've seen my fair share of slackers in the office and there is no shortage. Oddly enough, these people seem to be the ones who get rewarded the most. The rich get richer. -Constant acquisitions where everything is fun and great for a while. Then the honeymoon phase is over and management decides to restructure and then heads roll. Their strategy? Cut the most hard working/most expensive employee there, only to rehire for that position a couple months down the line because they bit off more than they could chew resulting in a loss of knowledge transfer and optimum efficiency. -This company's culture struggles to be hip and innovative yet it's run by people who think this is still the 90's. It's like a constant struggle between good and evil and the side that doesn't want to adapt, also happens to be the side that doesn't want to embrace change and progress for the sake of keeping their jobs. -Constant issues with customer satisfaction due to the inevitable decline in the quality of services. Patch after patch to fix these issues, never wanting to address the underlying root problem. I have to ask, would you like to work on a product that has 20 bandages on it? -Favortism. Doesn't matter how hard you work if you're not the favorite.

2.0
Feb 14, 2019
Recommend
CEO approval
Business Outlook

Pros

There are great knowledgeable people working here Payment is in most cases above average of the industry

Cons

This is a company that is mostly profit driven and where employees are disposable. New CEO is here and is looking to cut costs by implementing "employee-hostile" but classic corporate tactics such as cutting off benefits and perks like less PTO, drastic changes to the 401k, a new inflexible Work From Home policy, reduced bonuses, etc. There is a palpable feel that management is more interested in pleasing investors than actually caring for his employees which is contrary to what they constantly preach. Big layoffs in 2018 and more layoffs are expected on 2019. No replacements are being hired.

2.0
Feb 8, 2019

It's Getting Worse

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work/life balance was formerly good, no longer so Better than average compensation Structured promotion guide through the org

Cons

Recently slashed key benefits (401k, WFH policy, PTO) Steep attrition rates with little plan to backfill roles Unprepared training among new hires Company culture among certain offices and teams is toxic Limited internal resources to help engagements. There's simply not enough people to service clients correctly. Significant increase in office politics among team leads Constant re-orgs, at least one annually for multiple consecutive years

Viewing 4 - 6 of 842 Reviews

Glassdoor has 886 Neustar reviews submitted anonymously by Neustar employees. Read employee reviews and ratings on Glassdoor to decide if Neustar is right for you.