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Dear reviewer,
First, we would like to thank you for your feedback as we appreciate feedback regardless of the nature. Second, we would like to say that we are very sorry to hear that you had such a negative experience with our firm as we foster a positive work environment and strive for all of our employees to have a positive experience. Additionally, we are not kidding ourselves here obviously not everyone is going to have a positive experience, yet will keep trying. : )
To address some of your concerns, we are sorry to hear that you feel as if you were lied to throughout the interview process as we pride ourselves on being transparent throughout this process. Thus, we are unsure as to how this occurred as we clearly lay out exactly what the position entails and we even conduct a job shadow within the interview process so that the applicant can fully understand exactly what they would be doing on an everyday basis with our company. We definitely intend to look into this and see where we went wrong here if anywhere as we don’t hear this often.
Furthermore, we have a 3-round process which establishes the day to day of each respective position and we encourage our applicants to ask questions, which we will continue to do in order to avoid situations such as this. Additionally, to address your assertion in regards to pyramid schemes, pyramid schemes are a form of investment (illegal in the US and elsewhere) in which each paying participant recruit two further participants, with returns being given to early participants using money contributed by later ones. All of our team members are W4 and I9 employees and are paid hourly or salary guaranteed wages. Therefore, employees are paid by us, the employer, weekly like most companies. Funds are not reallocated elsewhere. We understand that a system based on growth from within is rare to find and what is unfamiliar does tend to evoke fear and confusion, however, that doesn't mean that we are a pyramid scheme. Other companies, such as Hertz and BCBS also have similar structures if you'd like to do some research.
Also to address your assertion in regards to turnover, since the summer has started, we have started our internship program. As is normal with internships and entry-level positions, people are welcome to try something new and decide if it is for them or not, but we apologize if this was misinterpreted. Our full-time employees are very happy here and many have been with us for quite some time.
Furthermore, to address your concern as far as our ethics, we strive to maintain the highest level of ethics and understand that when you set the bar high sometimes you do fall short. However, we have yet to see a ton of evidence that we are falling as short of this as you have cited. We have an A++ rating on the Better Business Bureau, we have been cited as the Best and Brightest in Atlanta as well as nationwide multiple years in a row and have received numerous other accolades as well. Lastly, we would like to again thank you for your feedback and hope that you find a position that suits you well.
