New Balance reviews

4.0

73% would recommend to a friend

(1,239 total reviews)

Joe Preston

86% approve of CEO

63% positive business outlook

New Balance has an employee rating of 4.0 out of 5 stars, based on 1,239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
4.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good discount and good culture

Cons

Dealing with customers at an outlet

5.0
Jan 20, 2026

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Great community and product, fun brand to work for

Cons

Pay is a little on the low side in my experience

4.0
Jan 19, 2026

Fun Company

Recommend
CEO approval
Business Outlook

Pros

Travel is nice Good pay Good culture at the store level

Cons

Upper management is not great

Viewing 31 - 33 of 1,239 Reviews

Glassdoor has 1,484 New Balance reviews submitted anonymously by New Balance employees. Read employee reviews and ratings on Glassdoor to decide if New Balance is right for you.