New Balance reviews

3.9

71% would recommend to a friend

(1,241 total reviews)

Joe Preston

82% approve of CEO

61% positive business outlook

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,241 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
1.0
Sep 18, 2023
Recommend
CEO approval
Business Outlook

Pros

40% off New Balance shoes, free parking. Some of the employees are cool.

Cons

Company culture is very much an old boys club. Office looks sleek externally but is always messy with boxes making it difficult to get around. No free coffee or food or anything provided for employees. Office wifi is very slow. Promotions are only given to those that are close buddies with senior leadership. Diversity is scarce and company culture does little to address constant microaggressions. Also terrible work/life balance, your constantly asked to do job related-tasks on weekends.

5.0
Feb 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, generous bonuses when we hit milestones, work/life balance is flexible. My boss is very supportive and it’s an exciting time to be working at NB in the industry!

Cons

It’s common for other tasks in the company to spill onto your plate so you need to protect your work/life balance at all costs. No salary adjustments to inflation have been made across the company. Disappointing when everyone I know working in the private sector and the government has received an inflation adjustment on their salaries and I’m over here cutting back to pay for the essentials. I’ll update this section if any changes are made.

3.0
Mar 16, 2021

Decent place to work

Recommend
CEO approval
Business Outlook

Pros

Great great benefits, really good work life balance which has been so helpful during Covid. Leadership really emphasizing their support of associates during Covid. Awesome coworkers; feels like a team vs many individual competitors. Leadership is heavily investing in brand growth. Decision making is getting better than it had been the last few years.

Cons

-Upward growth is too slow. Titles and pay are far FAR below the rest of the industry. They work hard to avoid giving promotions, and promotions are usually more based on leadership's opinion of you or how visible you are to them instead of your actual performance in the job you've been hired to do.

Viewing 34 - 36 of 1,241 Reviews

Glassdoor has 1,488 New Balance reviews submitted anonymously by New Balance employees. Read employee reviews and ratings on Glassdoor to decide if New Balance is right for you.