New Balance reviews

4.0

73% would recommend to a friend

(1,239 total reviews)

Joe Preston

86% approve of CEO

63% positive business outlook

New Balance has an employee rating of 4.0 out of 5 stars, based on 1,239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
5.0
Sep 26, 2025

NA

Recommend
CEO approval
Business Outlook

Pros

Flexible, growing, good culture and product

Cons

work, life, balance lags due to constant need to be on

1.0
Sep 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Great product and great customers

Cons

Management is prejudice and disrespectful to those they don’t like. It doesn’t matter if you hit sales goals or not they will find something to pick you apart about. They are opening new stores frequently and have no idea what they are doing. They can’t get you the resources you need to operate effectively. If the store does well they take the credit, if it doesn’t do well they place all the blame on you. No accountability whatsoever. Receiving product was a nightmare as invoices were incorrect the majority of the time and again, we would get blamed for someone else’s mistake. They don’t give new stores an adequate payroll to get everything done and then reprimand you for going over payroll to get the job done or reprimand you for not getting things done. You literally cannot win here, it is impossible. There were several times my manager agreed to something with me, or outright told me to do something, and when her manager decided it was a bad idea she never took the accountability to say I told him to do that.

Viewing 58 - 60 of 1,239 Reviews

Glassdoor has 1,484 New Balance reviews submitted anonymously by New Balance employees. Read employee reviews and ratings on Glassdoor to decide if New Balance is right for you.