New Balance reviews

3.9

71% would recommend to a friend

(1,242 total reviews)

Joe Preston

82% approve of CEO

61% positive business outlook

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
4.0
May 16, 2016
Recommend
CEO approval
Business Outlook

Pros

- Pretty good benefits. Healthcare 2% of salary, dental $5 a month, 401k 100% up to 5%, $2,500-$5000 tuition reimbursement, 15 days vacation after 1st year, and most benefits available 1 month after hire. For the sporting goods industry, not too shabby (but it's not Netflix or Google). - Awesome people. Most of the people you meet will become close friends for life. - Brand power. The CEO and the rest of the company has done a fantastic job repositioning NB as a legitimate athletic brand and a trendy lifestyle brand in the last 10 years. - Added fun perks. The nature of the sports industry - running races and fun launch events are par for the course if you are enthusiastic and make friends (everyone is friendly) - Emphasis on Voluteerism - employees are encouraged to volunteer and are even "paid" for it during work days.

Cons

- Compensation could be better. Boston is a top market for cost of living. - Needs better maternity leave. Currently 60-70% of salary is offered for 6 weeks. Not ideal, and especially not for a company that considers itself a leader in how they treat their employees. - Nepotism. Be prepared for the owner's son who is rising rapidly in the ranks and grooming himself for the big shoes. Anyone in that position should make sure he/she always comes from an incredibly humble place and work for a similar company and/or get a serious MBA before assuming they can take over and make key business decisions. - Coasters. At a private company, longterm employees who don't add much value except get in the way can be a pain, especially for talented go-getters. - Contradictions/ADD. The company has a hectic approach to identifying key priorities and often contradicts itself. Seems like they spend money on silly ideas and not enough money on the right ones.

3.0
Aug 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Lots of flexibility. No, or at least very few, "standard" regulations to work around. Some jobs, including mine, gave a lot of exposure to full product life cycle, and made you feel like you actually owned what you were doing, not just a cog in a wheel, like many other big companies. Benefits were good. Good place to work if you already have lots of experience, and a strong (And truthfully, sarcastic) personality with a good sense of humor. Must be willing and able to drive everything yourself, and plan for lots of push-back everywhere. It's not a problem if you are prepared for it.

Cons

Pay is low for comparable jobs. The flexibility and regulation free atmosphere makes communication poor, and unless the one doing the driving already knows all the expansive list of things they need to be doing and thinking about, it wont get done and will cause problems for everyone else. If you are new, the training will be barely there, and you just have to figure it out yourself. You will be quickly judged on how you handle that, and that opinion of you generated will probably never leave; even after you get better. I've seen it happen a lot. My personal recommendation is that this is a great place to work for those with the know how to drive a project from ideation through full implementation. Those that are not timid, and know how to get it done. The pay isn't amazing, but if you are at a point in your career that you can do the above effectively, you have probably already paid your student loans off, and can afford the trade off of lower pay vs. a flexible employer with a great culture and ownership of work product. And last point: it's hard to grow here, so I echo the same concern of "most" early career employees may not like it here. All depends on who you are and what you are willing to do. Many employees stay very late. Its never a requirement, and I really mean that, but if your trying to climb the ladder, the grade is steep.

Viewing 73 - 75 of 1,242 Reviews

Glassdoor has 1,489 New Balance reviews submitted anonymously by New Balance employees. Read employee reviews and ratings on Glassdoor to decide if New Balance is right for you.