New Balance reviews

3.9

71% would recommend to a friend

(1,243 total reviews)

Joe Preston

83% approve of CEO

61% positive business outlook

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,243 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
4.0
Dec 9, 2014
Recommend
CEO approval
Business Outlook

Pros

respect for family and family time vacation time from day one If I was a younger person I could see myself trying to make a career with them

Cons

Having to stand an entire shift is just stupid, especially for a "foot health" company. Their loss prevention policies are stupid, focusing more on internal theft and putting the primary responsibility for LP on hourly clerks. Buy some cameras!

4.0
Nov 24, 2014

Great company.

Recommend
CEO approval
Business Outlook

Pros

Excellent benefits and opportunity for growth. Flexible hours. Opportunity to work from home based on manager's approval.

Cons

Apparel business is young. Still some growing pains to work through, but there is some very positive momentum.

5.0
Oct 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Working for New Balance is a lot of fun. I never knew working in retail could be fun. Everything is very structured and organized. This is my first job and I couldn't have asked for a better place to work. Hope to stay here for a long time to come.

Cons

Not being able to know what our shipments will be until we get them. Also not getting new styles in very often. Customers are finding it difficult to find a style they like. And when they do find a style they like, half the time we don't have their size.

Viewing 826 - 828 of 1,243 Reviews

Glassdoor has 1,490 New Balance reviews submitted anonymously by New Balance employees. Read employee reviews and ratings on Glassdoor to decide if New Balance is right for you.