New Balance reviews

3.9

71% would recommend to a friend

(1,243 total reviews)

Joe Preston

83% approve of CEO

61% positive business outlook

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,243 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
4.0
Sep 29, 2014

Good things ahead

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance does exist and not just for management (as another review suggests). Not all departments are managed the same...several are managed well and are moving in a positive direction. Looks like many good things are ahead for this division and time will tell if this is the case. There are a lot of great people in St. Louis that love working for NB and support the company values and global direction. This is a great time to be here with a lot of things changing for the better, including a new division director that has vast experience and seems objective and ready to lead with strength and serious business acumen. He will need to remain consistent in leadership to get over some of the recent challenges, some of which have been included in other reviews. I'm in no way downplaying the seriousness of what others have mentioned but want to give a broader view of the positive things happening in other areas of the division.

Cons

Pay at StL location has been under market for most positions although there is a division-wide analysis currently underway that will hopefully help. There ha been a lot of management/direction change in a short amount of time which breeds uncertainty and instability. New director in place has an opportunity to stabilize and begin bringing positive change to ease employee uncertainty which directly impacts quality of work, job satisfaction, etc.

3.0
Sep 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Laidback environment benefits even for part timers.

Cons

Retail strict with hours. No overtime offered and extra effort is not recognized or rewarded. Key holders run the stores but recieve none of the credit.

Viewing 829 - 831 of 1,243 Reviews

Glassdoor has 1,490 New Balance reviews submitted anonymously by New Balance employees. Read employee reviews and ratings on Glassdoor to decide if New Balance is right for you.