New Balance reviews

3.9

71% would recommend to a friend

(1,239 total reviews)

Joe Preston

82% approve of CEO

61% positive business outlook

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
2.0
Apr 19, 2025
Recommend
CEO approval
Business Outlook

Pros

- People initially very friendly and kind - Initial attempts at community development were well intentioned and uplifting

Cons

Significant: -Obstruction of attempts to get information regarding timelines, significance of tasks & goals -Deflection of uncomfortable topics // told I am unable to be informed on topics that directly affected the job tasks -Largely unproductive meetings revolving around development // sustaining inability to make clear and decisive decisions with Leadership -Mentorship/ Learning & Motivational techniques questionable and at times boarder line aggressive -Atmosphere often ran extremely hot and cold // environment often felt very unstable like you had no way of knowing what to expect from peoples temperaments from one day to the next -Felt like unresolved issues/tasks from above would trickle down to lower tiers // like carrying a burden of someone above your pay grade without the clear discussion of the issue -Leadership consistently had a feeling of lacking confidence even when the company overall was skyrocketing in profits // may be an inconsistency in external perception and shifting brand image?? -often felt as if the days and weeks would simply repeat themselves with little progress -conflict of insistence on "staying in ones lane" whilst also trying to balance lagging tasks and not taking on another role (many silos sometimes hard to decipher who is actually intended to do what for how long and why) Minor: - Company attitude largely not as "Bold" as they sell // not a lot of energy to be felt in the office on most days - Community lacks a feeling of warmth and connection - Cubicles

Viewing 100 - 102 of 1,239 Reviews

Glassdoor has 1,485 New Balance reviews submitted anonymously by New Balance employees. Read employee reviews and ratings on Glassdoor to decide if New Balance is right for you.