New Balance reviews

3.9

71% would recommend to a friend

(1,242 total reviews)

Joe Preston

83% approve of CEO

62% positive business outlook

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
1.0
Jun 28, 2023

Shocking company. Surprised they haven’t been sued

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None. Zero. Zilch. Nada. Nothing.

Cons

Expected to work all hours of the day. Text messages coming through all evening and weekends. Disturbed even when on annual leave. No sick pay. No working from home even after agreements during interview stage. Working conditions are poor. Equipment is poor. Management have a noose around your neck. Always the sense of anxiety. Never comfortable. Directors have no interest in their staff, if they do talk to them it will be to berate them. Staff turnover is ridiculous. Square pegs in round holes in this place. Anyone with any knowledge and people with expertise are ignored as they go against the directors will. Sackings are commonplace. No perks. No job satisfaction. No appreciation for the work that’s put in. Avoid this place like the plague. It is an embarrassment to the New Balance name. At interview it is sold as a job for New Balance, but trust me, it is far from it. If New Balance knew what this place was like, they would revoke their licence very very quickly. Massive blame culture within the business. No one takes responsibility for their errors. Staff salaries aren’t paid on time. When they are paid you are made to feel like they’ve done you a favour. So glad to be out of there

1.0
Jun 6, 2023

Toxic Business

Recommend
CEO approval
Business Outlook

Pros

Staff discounts and store level team

Cons

Toxic culture and bad upper management

Viewing 1039 - 1041 of 1,242 Reviews

Glassdoor has 1,489 New Balance reviews submitted anonymously by New Balance employees. Read employee reviews and ratings on Glassdoor to decide if New Balance is right for you.