New Balance reviews

3.9

71% would recommend to a friend

(1,242 total reviews)

Joe Preston

82% approve of CEO

61% positive business outlook

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
1.0
Oct 5, 2015

New Balance Aventura FL

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great customer service experience. There were a lot of people who benefited from this line of product

Cons

the management was awful. They were overly demanding and would constantly schedule my shifts over my classes. I would get reprimanded and threatened to be fired if i showed up late from school

4.0
Oct 5, 2015

Great Place if you're okay with less pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Family like environment. Annual Bonus Job security Flexible work schedule Lots of vacation time (I have 7 weeks next year).

Cons

A little bit less $ salary wise compared to the industry rate. Though many would gladly take this trade off. Limited career advancement in some departments. Understaffed. Trying to double the sales of the company without hiring more people to get there. Thus many are spread so thin to the breaking point.

4.0
Jul 6, 2015

Employee focused philanthropic company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ample opportunity to grow within. Incredible new facility soon to be finished. Great benefits & perks of being a leader in the footwear industry

Cons

Not well paying, as is the case with many jobs in a retail company. Account services department has a lot of turnover, especially at management, have re-org'ed the department 3 times in past two years. Due to employee focused nature, applying from within is very competitive

Viewing 106 - 108 of 1,242 Reviews

Glassdoor has 1,489 New Balance reviews submitted anonymously by New Balance employees. Read employee reviews and ratings on Glassdoor to decide if New Balance is right for you.