New Balance reviews

3.9

71% would recommend to a friend

(1,242 total reviews)

Joe Preston

82% approve of CEO

61% positive business outlook

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
2.0
Feb 10, 2016

Office support

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have great benefits and the hours are good for people. Actual associates are like family to one another.

Cons

HR is a joke. They talk about gossip and then they are heard gossiping, they don't do anything for anyone anymore. its all online. The in house clicks of who gets to be what is outdated. YOU are not seen for the job you do well You are seen for who you know well and whose friends with whom. It is a sad environment to work in and people can't even do the jobs they were initially hired for. They are moved all over and new balance wonders why there are some quality issues and a hard time meeting deadlines with products? no advancement for anyone.

3.0
Feb 8, 2016

Great retail job.

Recommend
CEO approval
Business Outlook

Pros

Fun staff, down-to-earth management, sales bonus opportunity, good hours, excellent product, laid back environment, nice employee discount,

Cons

Store managers do very little work, low wages, cranky customers, low wages, discrepancies between corporate company, low wages, not enough ongoing training, low wages, unrealistic sale expectations, low wages, very little recognition or positive feedback and low wages.

4.0
Feb 7, 2016
Recommend
CEO approval
Business Outlook

Pros

-the best benefits for a part timer on day 1...paid time off, holiday pay, paid volunteering time, competitive hourly pay, and a great product discount -corporate culture -lots of opportunity with tons of growth right now

Cons

i can't think of any negatives

Viewing 1108 - 1110 of 1,242 Reviews

Glassdoor has 1,489 New Balance reviews submitted anonymously by New Balance employees. Read employee reviews and ratings on Glassdoor to decide if New Balance is right for you.