New Balance reviews

4.0

73% would recommend to a friend

(1,239 total reviews)

Joe Preston

86% approve of CEO

63% positive business outlook

New Balance has an employee rating of 4.0 out of 5 stars, based on 1,239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
1.0
Sep 9, 2014
Recommend
CEO approval
Business Outlook

Pros

Great work life-balance. Plenty of resources - private company. Good job security. Made in the USA pride! There are a lot of great people who still work here! Lack of investment of innovation and understanding what innovation means. The N logo has hindered design teams ability to grow running category.

Cons

Unbelievably week leadership at General Manager level of product management. The company has recently hired several GM's from outside who have worked to destroy company culture. They have created a new competitive environment that in theory is a good thing but it has created a dysfunctional work environment. Have been privy to some disturbing banter and locker room talk that is childish and wrong and borderline sexist/racist. There is lying and a general lack of respect for others that was never here before. Not the New Balance way of doing things. Some of stronger employee's have begun to leave or will be leaving. Company has been struggling for the past 5 years and getting desperate.

1.0
Feb 18, 2014

Terrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People who are not associated with management and benefits.

Cons

Management: terrible, Advancement: none, Work-life Balance: none, Management likes to pick on certain people. They love people who do not work hard.

1.0
Dec 28, 2012
Recommend
CEO approval
Business Outlook

Pros

Benefit costs are good - compensation is average We're rewarded with tokens to redeem for Walmart gift cards. I'm leaving the first chance I get.

Cons

Let's see... run by 2 incompetent brothers that hire a third brother for all the contracting work Penny wise, pound foolish No one knows how to do anything with the websites Much of what truly goes on is hidden from corporate thanks to the insane nepotism GMs constantly cave under corporate pressure, despite "being in complete agreement" and them giving you their "full support" Outsiders are treated with more credibility than their employees telling them the same thing Run their employees ragged and there is no cross training, so you just absorb people's jobs when they leave with no additional compensation.

Viewing 16 - 18 of 1,239 Reviews

Glassdoor has 1,484 New Balance reviews submitted anonymously by New Balance employees. Read employee reviews and ratings on Glassdoor to decide if New Balance is right for you.