New Balance reviews

4.0

73% would recommend to a friend

(1,239 total reviews)

Joe Preston

86% approve of CEO

63% positive business outlook

New Balance has an employee rating of 4.0 out of 5 stars, based on 1,239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
1.0
Feb 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing special worth mentioning about.

Cons

Greedy staff constantly steal sales, and badmouth even the smallest mistakes. They gaslight and guilt-trip employees regularly, creating a hostile and oppressive environment. Certain staff are smug, two-faced, petty, and power-tripping, with a constant attitude of superiority that makes the workplace toxic and demoralizing from top to bottom. Despite it only being my 2nd formal job, it's taken a drastic toll on my mental well-being, especially when my presence itself feels like a sin. Being idle and being proactive in finding tasks is apparently both wrong too. There's a very strong bias in this company, or at least select stores.

Viewing 25 - 27 of 1,239 Reviews

Glassdoor has 1,484 New Balance reviews submitted anonymously by New Balance employees. Read employee reviews and ratings on Glassdoor to decide if New Balance is right for you.