New Home Star reviews

4.1

75% would recommend to a friend

(369 total reviews)
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David Rice

84% approve of CEO

81% positive business outlook

New Home Star has an employee rating of 4.1 out of 5 stars, based on 369 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The New Home Star employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

369 reviews
5.0
Jun 8, 2022

A company with heart

Recommend
CEO approval
Business Outlook

Pros

New Home Star is such a fantastic and unique place to work that has core values that truly drive the business. I've worked for organizations where you say one thing, but then what you actually do is different, and it couldn't be further from the truth when it comes to New Home Star. The #1 core value is to "provide excellent careers for our people", and recently we've needed to make an adjustment to our salespeople's compensation that had some feeling like that core value wasn't being upheld, but ultimately this change was in the best interest for the absolute vast majority of our sales agents and was why we made the change. I see some new reviews talking about things with this compensation change that I can tell you with 100% confidence is them making assumptions or not having all of the information because the heart and intent behind this shift, was to offer more stability and more resources to our salespeople as a whole and TO stand behind that #1 core value. It may not fit for all, and it may have missed the mark somewhat for some, but I do believe that the intent was there for it to be for the best for the lions share of the agents working for New Home Star. I know much of what I'm saying sounds like I've "drank the kool-aid", but I've worked for numerous organizations that I've seen act very differently and the polar opposite, and in all reality, how NHS legally handled this transition could've been FAR worse for the agents that were making the shift if it was just all about cutting commissions or if it was being done for the company versus for its people. I think people who have left these negative reviews have just looked at everything from a loss mindset, or at what they're "losing", instead of looking at what there is still there and why this change was being made, and how it could actually and likely would be much better off for them in the long run.

Cons

If there's a con that I can think of (and I'm not even sure how much of one this is) it'd revolve around NHS being an organization that really strives not to "tell anyone what to do". Would rather incentivize and inspire to get people to do things. While this is great, I think at times it can be taken a little too far and we'd all be better served just being told what to do or what is expected so that everyone has more clarity. Somewhat similarly, there have been times where you feel that there's not alignment within some of the Senior leaders that some then seem to kind of try and do things one way, when others are wanting or trying to do it another or you've heard differently from other leaders.

5.0
Apr 27, 2022

Great company

Recommend
CEO approval
Business Outlook

Pros

New Home Star has a great atmosphere!

Cons

The new home sales industry is currently seeing a lot of delays.

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New Home Star Response
4y
Thank you for your review! We wanted to personally reach out to you to let you know that it is responses like yours that let us know we are moving in the right direction. We are extremely happy that you had a positive experience, and this assures us that we are making strides to achieve our number one core value of providing excellent careers for our people. Thank you for all that you do for us!
5.0
Apr 10, 2022
Recommend
CEO approval
Business Outlook

Pros

Great team of supporters. Great training as well.

Cons

At the time that I was employed, no health benefits, 401K or advance pay was offered

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New Home Star Response
4y
Thank you for your review. It is our understanding that you are unsatisfied with the compensation system for Sales Associates. New Home Star’s number one priority is to provide excellent careers for our employees. Over the years, we have always aimed at moving closer to this priority and are excited to announce that all existing and future employees will be classified as Employees and not Independent Contractors. This now allows for health and life insurance offerings as well as a 401k option! We believe this change allows us to better support our Sales Agents while continuing to achieve our number one company goal of providing excellent careers for our people.
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Glassdoor has 397 New Home Star reviews submitted anonymously by New Home Star employees. Read employee reviews and ratings on Glassdoor to decide if New Home Star is right for you.