New Home Star reviews

Thank you for your feedback. While it is our priority to provide an excellent work experience to our employees in all segments of operation, we understand that you do not feel this was achieved. We are continuously addressing organizational pain points, and we take all concerns very seriously. As such, we encourage you to reach out to humanresources@newhomestar.com with a detailed account of your experience--including primary pain points, concerns, and issues. We will follow up with you as soon as we best understand your situation.

Thank you for your review. It is our understanding that you are unsatisfied with the compensation system for Sales Associates. New Home Star’s number one priority is to provide excellent careers for our employees. Over the years we have always aimed at moving closer to this priority. We are excited to announce that all our existing and future employees will be classified as Employees and not Independent Contractors. We believe this change allows us to better support our Sales Agents while continuing to achieve our number one company goal of providing excellent careers for our people. The switch to employee status offered benefits and a guaranteed salary, versus just commission-based pay. As an option, there was an offer to receive all backlog compensation for future closings in a single payment, even though many of the sales had a 12-month closing time. This was not a requirement during the switch and all agents could have retained the original terms for their sales.