New Relic reviews

3.5

62% would recommend to a friend

(1,468 total reviews)
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Ashan Willy

65% approve of CEO

53% positive business outlook

New Relic has an employee rating of 3.5 out of 5 stars, based on 1,468 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Relic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Sep 21, 2017

Exit Interview

Recommend
CEO approval
Business Outlook

Pros

TLDR: if ('You are in love with the New Relic software.') { return 'Tread with caution.' } else { return 'Take your talents elsewhere.' } --- Since nobody cared to do an exit interview, I find it my diligence to share with you all here. The best thing about New Relic is still the people, though many of the best have now left. Lew Cirne is still a tremendous leader. Though the company pushes diversity, I would instead call the environment a very open place to be yourself. This is great, though to have true diversity, the company needs to have a far lower percentage of white Americans. Code quality is overall good and seems to continue to be a priority. One of the best offices in PDX. Workplace/Facilities team does a great job.

Cons

Very inconsistent management practices. There are some really great managers here, but unfortunately those are over-shadowed by the ones who promote politics and use fear tactics. I still feel too much of management is disconnected or just doesn't care to listen to those below them. Poor hiring standards. The above is a side-effect of this. It seems too many people treat hiring as a nuisance. That's possibly the quickest way to erode culture. Very reactive and need to be proactive. After consistent survey results for multiple years, things like people's happiness and career growth are only now being discussed, and though I appreciate the current effort, it feels like too little too late. There is definitely the notion of a class society, where certain departments, teams, and titles are treated magnitudes better.

3.0
Aug 16, 2016

Senior Leadership has Significant Gaps

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Product that customers like; great home office and perks in downtown SF; development teams are strong and appear to have good culture. DevOps is a good space to be in with current trends of moving to the cloud.

Cons

Chaos on the Sales side - leadership flip flops on their approach to the field; lots of turnover across all departments; back-stabbing environment; uncertainty and fear concerning top sales leadership; inability to execute; lots of over-reporting and over-documenting to make up for disorganization; poor integration of marketing tools as well as various internal sales-supporting teams; very few people not in SF even remotely close to quota.

1.0
Jun 22, 2016

Not a good place to work anymore

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice office with a great view. Lots of free snacks. Pays pretty well compared to other Portland area employers. That's about it.

Cons

Everything else. SOOOOOO much micromanagement. Leadership seems completely lost and out of their depth. CXOs say one thing publicly then do the opposite (especially when it comes to company values). If you don't have the letters "VP" in your title you are treated like a second class citizen. Career advancement in some areas is non-existent. Culture has degraded significantly since the new president took charge. Work-life balance is a thing of the past. Employees are bailing out like rats off a sinking ship.

Viewing 49 - 51 of 1,468 Reviews

Glassdoor has 1,576 New Relic reviews submitted anonymously by New Relic employees. Read employee reviews and ratings on Glassdoor to decide if New Relic is right for you.