New Relic reviews

3.5

62% would recommend to a friend

(1,468 total reviews)
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Ashan Willy

65% approve of CEO

53% positive business outlook

New Relic has an employee rating of 3.5 out of 5 stars, based on 1,468 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Relic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Aug 25, 2016

Promising company facing growing pains

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, nice benefits, terrific downtown Portland location and excellent future growth prospects!

Cons

Like most companies trying to make the transition from small to medium-sized and to large, what worked then does not work so well now - navigating through this change will be painful for some.

2.0
Aug 23, 2016
Recommend
CEO approval
Business Outlook

Pros

- New Relic is an incredibly high-energy, exciting company filled with smart people who are willing to work until they drop from exhaustion - Everyone I worked was incredibly ambitious especially in SF - I got to work across the business with a variety of folks - Lots of cool projects to own - Technology choices were strange but definitely workable - I grew more here than I think I have at any other job.

Cons

- Promises of culture were not lived up to for me. Long hours were common as was working through lunch (lunch meetings were a must for everyone I worked with). - Tensions seemed to always be super high and everyone reacted to it differently (we're talking months of tension, not hours or days). Some people would play the blame game, others would check out, and many would get really upset with other employees. There were a million other little things but for me that's what it boiled down to. Culture didn't match what everyone wanted and as far as I could tell it pointed at one C-level exec in particular.

2.0
Aug 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Overall, the company is awesome and great to be in, especially during my tenure as that was the time the exponential growth was happening. Both the physical and technology infrastructure was scaling and too many new high technology applications were being introduced and rolled out enterprise-wide. Adding that a number of global sites were being established and rolled out as well. A truly a great time to be in!

Cons

The issue boils down to just like every company, your department's leadership - director or manager/s. How well versed they are in terms of managing people is the make or break factor in this company, unfortunately. Finance, for example, is a very good thing to look at. It's leadership from the top down to the immediate supervisor are so well aligned and provides the opportunity to those loyal and hardworking employees. I know as I've seen it, some employees who came after me from that dept, got promoted twice within a 6-months period while I, who's breaking my back doing hard work ever since is not even being noticed. Even ridiculed and bad mouthed (at one time) by my own leadership. In my department, it was Batman and Robin, who dominates it. They managed our team as if we're pawns on a chess board. If you make a mistake or do not agree with their decision as it doesn't really make sense and ends up grossly expensive, they will pummel you down to the point that you will feel worthless and unwanted. These two are so good in working together that they can and will do everything to make whatever they want to happen since as I heard Batman in one occasion - "Oh I can do that, I own this dept!" I've seen it happened to another hardworking very talented employee. Since he doesnt concur to their decision of rolling out a project where it will cost the company short of some $$$ to almost 7 digits of spend for a ridiculous project on top of an undergoing project that Batman decided to shut down simply because he didnt liked the employee! Even bad mouthed this good and hardworking employee to the top leaderships and eventually fired the person! So yeah, the company is awesome but it all depends on your department's leadership. Oh and btw, these two are so good working in tandem to hide their BS that they even promoted a lazy employee who cant even pick up his own. Leaving his team lead doing all the leg work! They did this just to show to the management they promote within, unfortunately, someone who is deserving from their eyes but in reality this person is not!

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Glassdoor has 1,576 New Relic reviews submitted anonymously by New Relic employees. Read employee reviews and ratings on Glassdoor to decide if New Relic is right for you.