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      New Relic

      Engaged Employer

      New Relic reviews

      3.5

      62% would recommend to a friend

      (1,468 total reviews)
      avatar

      Ashan Willy

      65% approve of CEO

      53% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.7

      Diversity & inclusion

      3.7

      Work/Life balance

      3.5

      Culture & values

      3.4

      Career opportunities

      3.1

      Senior management

      New Relic has an employee rating of 3.5 out of 5 stars, based on 1,468 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Relic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      5.0
      Apr 26, 2016

      Best company I have ever worked for

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Technology is the best, SAAS focus is fantastic, Lew - CEO is great, Hilarie - President is great, Jim - Product VP is great. * Can't beat the culture * Huge "cool factor" working here also

      Cons

      * Lots of sales culture from Oracle and Salesforce so the sales approaches are run with discipline but they can be heartless toward sales people in pockets, this is not widespread.

      5.0
      Apr 18, 2016

      Account Executive

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Very good accelerators once you get to 100% of your quota. - Management general cares and makes adjustments that are favorable to Sales Reps. Ex. Make favorable changes to comp plans when certain aspects turned out to be unrealistic. In recent Q4 they simple paid out higher percentage on certain amount of comp plan. - Some easy deals: customers and prospects love New Relic. With that come some very easy deals, and sometimes the hard deals are merely about helping to build a case internally to get the budget approved. Rarely do you lose to the competition and that tends to only be when some old curmudgeon within that company is afraid of SaaS. - Ability to sell multiple products. - Comp plan is complicated but once you understand it there is fairly easy way to either make up for lack of quota achievement by structuring deals a certain way or make a lot more than OTE - SE team is top notch, they do an excellent job helping with a highly technical sale - Tool heavy: most likely you will not be wishing you had more sales tools but instead not be using all NR offers

      Cons

      - The market for New Relic is not easy to prospect into, good news is management gets that and you have some SDR backup, as well as more effort by marketing to bring in more in bound leads - Back-loaded nature of part of comp plan makes it so you make most of your commissions in the last month of the quarter. - No presidents club. You get a trophy for hitting 100% of your annual plan. Most of these trophies end up in the trash or on the really insecure sales peoples desks. But if you hit 100%+ you will make enough to pay for a very nice vacation anyway :)

      5.0
      Apr 18, 2016

      Good things are happening here!

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Impressive executive leadership -Founder/CEO has product/development aligned with industry needs -Customers love the product, great support team too -Very innovative product compared to competition -Sales is hitting their quota -Very 'dev/ops' centric mindset, puts customer first

      Cons

      As New Relic goes through transition from 'startup' to 'growth' there are expected growing pains, and leadership is VERY open to feedback as they make small incremental changes (software used, quotas, territory, personnel/team ratios, content). There are always a few pessimistic people in any company, but all in all there are no 'red flags.'

      avatar
      New Relic Response
      10y
      Your thoughtful comments are very much appreciated! The Sales org is indeed hitting its stride and we continue to learn and improve. And you are right about feedback. I know I speak for all execs in saying that we are open to feedback, and more. We know well that we don't know everything, and that we improve everyday by learning from those of you writing code, closing deals, and doing all of the other essential work that puts you close to Relic life and to heartbeat of our customers. Regards, Steve (Mac) McElfresh VP People
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