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      New York Life

      Engaged Employer

      New York Life reviews

      3.7

      63% would recommend to a friend

      (5,496 total reviews)
      avatar

      Craig DeSanto

      79% approve of CEO

      63% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.6

      Senior management

      3.6

      Career opportunities

      3.4

      Compensation and benefits

      New York Life has an employee rating of 3.7 out of 5 stars, based on 5,496 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New York Life employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      2.0
      Jun 20, 2017

      Selling life insurance to strangers

      Insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get to set your own schedule. You work as much or as little as you want.

      Cons

      Training isn't too helpful. They cover most topics in 2 weeks then just repeat everything over and over. They will tell you to start by selling to your family and friends which most people are not comfortable doing. Beyond that, its up to you to find sources of business. Through cold calling, going door to door, talking to strangers on the street at a table/kiosk. Not much guidance. 100% sales based commission. When you start they tell you about "training allowance" of up to ~$2300/mo. Its a little misleading in that it sounds like a stipend but is still tied to sales. What training allowance actually is, is they match your sales by 80% up to $2300/mo. So in order to received your $2300 you need to make $2900 in sales, and you'll have $5200. No sale = zero pay.

      3.0
      May 9, 2016

      Corporate Vice President

      Corporate vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are nice; Quality of life is good, though the "good old days" of stability are gone.

      Cons

      Massive IT transformation translates to instability of jobs in the NY area. If you're in Dallas or in Atlanta, jobs are more stable. The company's transitioning to a Managed Services Provider model (i.e., offshoring of jobs) has caused the displacement and termination of many highly-rated professionals in the NY and NJ locations. NY Life has been late to this game, but has finally caught up to what so many other IT organizations in numerous companies have practiced for the last 20 years

      1.0
      Aug 30, 2022

      DO NOT work for this company

      Financial advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      - They sure know how to sell you this job in the interview process without telling you any information about what the day to day looks like or how you get paid.

      Cons

      - You will not get paid for the first 2-3 months you work there. They have what's called a 'PTAS' contract where you sign away your right to get paid and you will make absolutely nothing while you're still a PTAS agent. - This continues until you 'trigger.' Which is their word for signing your full time contract. In order to trigger you need to complete a 12-hour training course, pass your Life and Health Exam, and sell 3 policies and make over $1,500 in commission before you can even sign a contract to get paid. This all takes 2-3 months. - There is so much to learn and they don't have any structured method to provide you with the information you need to sell a policy. They expect you to just jump into the field and learn over your first two years. - They will try to convince you that their 'NYLIC U' is one of the best training sites in the industry, but most lessons end with "you'll learn this once you get in the field." So it doesn't do very much for you. - Basically, what I'm getting at is: if you want to not get paid for several months at the start, and you like being terrified of when you're next paycheck will be coming, and you like to have no clue what you're doing in your career for 1-2 years, then this is the job for you.

      avatar
      New York Life Response
      3y
      Thank you for your feedback. Training is an important part of how we prepare our agents to meet the challenging demands of a career in insurance and financial services. New agents participate in a rigorous training program, often recognized as one of the best in the industry. Throughout the course of their career, agents receive ongoing education, allowing them to expand their skills and serve our customers to the very best of their ability. For the first 3 years of an agent’s career, a manager is responsible for providing training, mentorship and support to help their agents succeed on their own. After this period, our agents are encouraged to have an entrepreneurial and independent mindset and proceed as if they are responsible with establishing their own financial services practice. We like to think of our agents as being in business “for themselves but not by themselves.” For this reason, this career is not for everyone. We take your concerns seriously and would like more information. We encourage you to email us at helpusimprove@newyorklife.com if you would like to share specific details about your experience.
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      ReviewsNew York Life reviews

      Glassdoor has 6,536 New York Life reviews submitted anonymously by New York Life employees. Read employee reviews and ratings on Glassdoor to decide if New York Life is right for you.